Solution Architect (Post-Sales Implementation) at Recruiting from Scratch in San Francisco, CA, New York, New York, Hybrid
- Company: Recruiting from Scratch
- Location: San Francisco, CA, New York, New York, Hybrid
- Posted: Sep 24, 2026
- Type: Full-time
- Salary: $180,000 – $200,000 Base
- Experience: 6+ years
Overview
Own complex enterprise implementations from kickoff through Go-Live. Work directly with engineering teams at major global companies. Solve technically challenging API and integration problems. Gain exposure to global regulatory and compliance workflows across 120+ countries.
Job description
- Own complex enterprise implementations from kickoff through Go-Live.
- Work directly with engineering teams at major global companies.
- Solve technically challenging API and integration problems.
- Gain exposure to global regulatory and compliance workflows across 120+ countries.
- Work on an API-native and AI-first product rather than legacy enterprise infrastructure.
- Collaborate closely with Product and Engineering and directly influence product improvements through customer feedback.
- Join a growing post-sales organization with significant customer-facing responsibility.
Responsibilities
- Own End-to-End Technical Implementations
- Own the technical implementation of enterprise clients from project kickoff through Go-Live and post-launch hypercare.
- Gather technical and business requirements from client stakeholders.
- Translate requirements into scalable solution architectures and integration plans.
- Lead implementation timelines, technical milestones, and deployment activities.
- Troubleshoot technical issues throughout the implementation lifecycle.
- Build & Troubleshoot Integrations
- Work hands-on with REST APIs, JSON/XML payloads, webhooks, and data mappings.
- Design and implement API-level integrations alongside client engineering teams.
- Work with enterprise systems such as SAP, Oracle, and NetSuite.
- Handle API authentication and integration configuration.
- Diagnose integration issues and work collaboratively with technical stakeholders to resolve them.
- Use cloud technologies and modern technical tooling to support implementations.
- Understand complex regulatory, compliance, and business requirements.
- Translate country-specific requirements into scalable technical integration designs.
- Partner with engineering teams to determine appropriate implementation approaches.
- Identify edge cases, technical dependencies, and implementation risks.
- Ensure solutions can scale across multiple markets and use cases.
- Manage Stakeholders & Drive Projects
- Serve as a trusted technical partner to enterprise customers.
- Communicate effectively with both technical and non-technical stakeholders.
- Lead technical project meetings, implementation reviews, and project syncs.
- Coordinate across client engineering teams and internal Product and Engineering teams.
- Conduct on-site customer visits when required.
- Gather structured product feedback and feature requests from client implementations and communicate them to internal teams.
Requirements
- 3–6 years of experience as a Solutions Architect, Implementation Architect, Technical Consultant, or similar role.
- Strong post-sales implementation experience.
- Experience working at a B2B SaaS, API-first, or enterprise software company.
- Experience working directly with enterprise or middle-market customers.
- Demonstrated ownership of complex technical implementations from requirements through production launch.
- Experience partnering directly with client engineering or technical teams.
- Strong hands-on experience with REST APIs.
- Comfortable working with JSON and XML payloads.
- Experience with webhooks and data mappings.
- Understanding of API authentication.
- Experience integrating with enterprise systems such as SAP, Oracle, or NetSuite.
- Familiarity with cloud technologies.
- Comfortable troubleshooting technical integrations and diagnosing API-level issues.
- Ability to understand technical architectures and translate requirements into implementation designs.
- Familiarity with AI tools is a plus.
- Strong experience in post-sales technical delivery.
- Ability to independently manage customer implementations.
- Strong requirements gathering and solution design skills.
- Comfortable working directly with customer engineering teams.
- Experience translating business requirements into technical solutions.
- Ability to manage multiple stakeholders throughout complex implementations.
- Strong understanding of implementation lifecycles and production Go-Live processes.
- Soft Skills
- Strong written and verbal communication.
- Excellent stakeholder management.
- Highly organized and detail-oriented.
- Comfortable managing ambiguity and changing requirements.
- Strong ownership and accountability.
- Able to explain technical concepts clearly to non-technical stakeholders.
- Comfortable operating in a customer-facing environment.
- Collaborative and proactive approach to problem solving.
Skills
Required
- REST APIs
- JSON/XML payloads
- Webhooks
- Data mappings
- API authentication
- Cloud technologies
- Troubleshooting technical integrations
- Diagnosing API-level issues
- Technical architecture understanding
- Requirements gathering
- Solution design
- Stakeholder management
Preferred
- Familiarity with AI tools
Benefits
- $180,000 – $200,000 base salary.
- Competitive equity.
- Full-time position.
- Hybrid work arrangement in New York City or San Francisco.
- Opportunity to work directly with enterprise engineering teams.
- Ownership of complex global implementations.
- Exposure to large-scale API integrations and enterprise systems.
- Opportunity to work at the intersection of SaaS, APIs, automation, AI, and regulatory technology.
About Recruiting from Scratch
Recruiting from Scratch is a premier talent firm that focuses on placing the best product managers, software, and hardware talent at innovative companies. Our team is 100% remote and we work with teams across the United States to help them hire. Solution Architect (Post-Sales Implementation) Location: New York, NY or San Francisco, CA Company Stage of Funding: Growth Stage Office Type: Hybrid Salary: $180,000 – $200,000 Base Equity: Competitive Equity Visa: US Citizens / Green Card Holders Only — No Visa Sponsorship Experience: 3–6 years Employment Type: Full-time Our client is an AI-first B2B SaaS company building an API-native platform that helps global enterprises manage complex regulatory and compliance workflows across more than 120 countries. The platform combines modular infrastructure, APIs, automation, and AI-powered capabilities to help businesses manage compliance obligations, transaction workflows, reporting, and audit requirements. The company works with large enterprise customers across technology, commerce, and financial services and operates in a highly technical post-sales environment. Solution Architects partner directly with client engineering and technical teams to design, implement, troubleshoot, and launch integrations. This is an opportunity to join a growing post-sales organization where you will own complex enterprise implementations from initial requirements gathering through production Go-Live and post-launch support.