Director of Operations - Maintenance & Roads (Yosemite Lakes) at RealManage in Coarsegold, CA 93614

Job description

• Salary Range
• $80,000.00 - $125,000.00 Salary/year
• Position Type
• Full Time
• Category
• ELVONS
• Description
• Location: Coarsegold, CA
• Community: Yosemite Lakes
• Pay Range: $80,000 – $125,000 per year (depending on education and experience)
• Job Type: Full Time
• The Director of Operations – Maintenance and Roads is a senior leadership role responsible for the strategic and day‑to‑day oversight of Yosemite Lakes Owners’ Association’s Maintenance Department and Roads Crew. This position ensures the efficient operation, stewardship, and long‑term sustainability of the Association’s infrastructure, amenities, and road systems within one of the region’s largest and most highly amenitized HOA communities.
• In addition to operational leadership, this role carries full P&L responsibility for both departments and plays a key role in the annual budgeting, forecasting, and reserve planning process. The Director will serve as the primary face of the Maintenance and Roads operations to homeowners, the Board of Directors, and other stakeholders, providing clear communication, professional reporting, and trusted subject‑matter expertise.
• This position reports directly to the Executive Director and works closely with other members of the senior management team to align departmental goals with the Board’s strategic objectives and the community’s long‑term vision.

Responsibilities

• Operational Leadership
• Provide overall leadership and direction for the Maintenance Department and Roads Crew, ensuring high standards of safety, quality, and service delivery
• Oversee preventative maintenance, repairs, capital improvements, and infrastructure projects across common areas, amenities, buildings, and road systems
• Develop and implement operating plans, policies, procedures, and service standards for both departments
• Ensure compliance with applicable safety regulations, environmental guidelines, and governing documents
• Financial Management & Budgeting
• Prepare, manage, and administer the annual operating budgets for both the Maintenance and Roads departments
• Maintain full P&L accountability, including expense control, forecasting, and variance reporting
• Provide input into reserve studies and long‑term capital planning related to infrastructure, roads, and major systems
• Evaluate vendor contracts and service agreements to ensure cost‑effective and high‑quality outcomes
• Staff Management & Development
• Lead, mentor, and develop department managers, supervisors, and frontline staff
• Promote a culture of accountability, professionalism, teamwork, and continuous improvement
• Oversee staffing plans, performance management, training, and succession planning
• Board, Homeowner & Community Relations
• Serve as a primary spokesperson for Maintenance and Roads operations to the community
• Attend Board of Directors meetings to present departmental reports, budget updates, and project status, and to respond to Board member and homeowner questions
• Communicate complex infrastructure topics clearly and professionally to non‑technical audiences
• Address homeowner concerns and service requests with diplomacy, responsiveness, and sound judgment
• Vendor & Project Management
• Manage relationships with contractors, engineers, inspectors, and vendors
• Oversee bidding processes, contract execution, and project deliverables related to maintenance and roads
• Ensure projects are completed on time, within budget, and to specified quality standards

Requirements

• Bachelor’s degree in construction management, facilities management, engineering, business administration, or a related field, or equivalent professional experience.
• Minimum of 7–10 years of progressive experience in maintenance operations, infrastructure management, public works, facilities, or a similar operational environment.
• Proven experience overseeing multiple operational teams and managing complex, physical assets.
• Demonstrated experience with budget development and P&L responsibility.
• Strong written and verbal communication skills with the ability to present confidently to Boards and large groups.
• Direct experience working within the HOA or community association industry, or strong working knowledge of how HOAs operate, including governing documents, board relations, and homeowner expectations
• Experience in highly amenitized communities, municipal environments, or large‑scale property operations
• Familiarity with reserve studies, capital planning, and long‑term infrastructure lifecycle management
• Strategic thinker with strong operational execution skills
• Financial acumen and budget discipline
• Excellent client facing and presentation abilities
• Collaborative leadership style with the ability to influence at all levels
• Calm, professional, and solutions oriented under pressure
• High level of integrity, accountability, and community mindset

Skills

Preferred

• Financial acumen and budget discipline

Benefits

• $80,000 - $125,000 per year
• Benefits include
• Medical Insurance - Company will pay the premium for Employee Only Tier on the HSA plan
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High-Deductible Medical Plan to be eligible)
• FSA account for health-related expenses
• FSA account for dependent care expenses
• Education Reimbursement for industry related classes
• 401K match after 1 year
• Employee Assistance Program (EAP)
• 9 paid holidays and 2 floating holidays