Service Advisor | Commission Based - Tonkin Hillsboro Chevrolet at Gee Automotive Companies in Tonkin Hillsboro Chevrolet - Hillsboro, OR 97123

Job description

• Salary Range
• $5,000.00 - $8,000.00 Commission/month
• Position Type
• Full Time
• Category
• Service
• Are you a customer-focused professional who thrives in a fast-paced environment and wants to earn top-tier income? Tonkin Hillsboro Chevrolet is looking for an experienced and motivated Service Advisor to join our growing team. If you're passionate about delivering exceptional customer service, building relationships, and helping customers maintain their vehicles, we want to hear from you.
• As a Service Advisor, you will be the primary point of contact between our customers and service department. You'll help customers understand service recommendations, coordinate repairs, and ensure a seamless service experience from check-in to vehicle delivery.

Responsibilities

• Greet customers promptly and professionally
• Listen to customer concerns and accurately document vehicle issues
• Recommend maintenance and repair services based on customer needs and manufacturer guidelines
• Prepare estimates and explain repair recommendations clearly
• Coordinate with technicians to ensure timely and accurate repairs
• Keep customers informed throughout the repair process
• Review completed work and invoices with customers
• Maintain strong customer satisfaction scores and retention
• Follow dealership processes and manufacturer standards
• Assist in achieving department sales and service goals

Requirements

• Previous automotive service advisor experience preferred
• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Basic computer proficiency
• Strong organizational and follow-up skills
• Ability to build trust and rapport with customers
• Professional appearance and positive attitude
• Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

Skills

Required

• Basic computer proficiency

Benefits

• Expected earnings: $5,000 - $8,000+ per month (commission-based compensation)
• In addition to competitive pay, our benefits are designed to support you and your family…
• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles