Front Desk Associate at Texas Pain Physicians in 811 SOUTH CENTRAL EXPY - RICHARDSON, TX 75080

Job description

• Salary Range
• $15.00 - $17.00 Hourly
• Position Type
• Full Time
• Job Shift
• Day
• Education Level
• High School
• Category
• Health Care
• The Front Desk Receptionist is responsible for creating a welcoming and professional first impression for guests,
• visitors, and employees. This position manages front desk activities, receives and distributes packages and mail,
• and ensures incoming documents are properly scanned, organized, and uploaded to the appropriate digital
• drives.

Responsibilities

• ● Greet and welcome guests, visitors, clients, and vendors in a friendly and professional manner.
• ● Answer, screen, and direct incoming phone calls and messages as appropriate.
• ● Receive, sort, and distribute incoming mail, packages, and deliveries.
• ● Open and process company mail according to established procedures.
• ● Review documents and determine the appropriate department, folder, or digital drive for filing.
• ● Scan incoming mail and documents clearly and accurately.
• ● Upload scanned documents to the correct shared drives, folders, or electronic filing systems.
• ● Ensure digital documents are properly named, organized, and stored for easy retrieval.
• ● Maintain confidentiality when handling sensitive mail, documents, and company information.
• ● Notify appropriate employees or departments when important mail, packages, or documents are received.
• ● Maintain an organized, clean, and professional reception area.
• ● Assist employees and visitors with general questions and requests.
• ● Maintain accurate records of packages, deliveries, and other incoming items as needed.
• ● Coordinate with office staff to ensure mail and document-processing procedures are followed consistently.
• ● Perform other administrative and front-desk duties as assigned.

Requirements

• ● Previous receptionist, front desk, administrative, or office experience preferred.
• ● Strong customer service and communication skills.
• ● Professional, friendly, and welcoming demeanor.
• ● Strong attention to detail and organizational skills.
• ● Ability to handle confidential information appropriately.
• ● Basic computer skills and familiarity with email, scanning equipment, shared drives, and
• document-management systems.
• ● Ability to accurately follow filing, scanning, naming, and document-upload procedures.
• ● Ability to prioritize tasks and work independently in a busy office environment.
• ● High school diploma or equivalent
• ● 1 year of customer service experience required
• ● Excellent customer service and telephone etiquette skills
• ● Must have experience with Microsoft Office, data entry and navigating multiple screens
• ● Must be able to type a minimum of 30 WPM
• ● Experience with EMR preferred
• ● Experience working in a Healthcare environment is preferred

Skills

Required

• Microsoft Office
• Data entry
• Navigating multiple screens
• Typing minimum 30 WPM

Preferred

• Experience with EMR

Benefits

• $15 - $17/hour, depending on experience