IT Business Systems Analyst Senior at City of Austin in Austin Energy Headquarters

Job description

• IT Business Systems Analyst Senior
• Under moderate supervision, this position researches, analyzes, and documents effective business applications and their requirements in support of business-oriented information technology implementations.

Responsibilities

• Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
• Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals.
• Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions.
• Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors.
• Develop statement of work for use in requests for proposals.
• Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions.
• Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts.
• Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization.
• Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support.
• May provide leadership, work assignments, evaluation, training, and guidance to others

Requirements

• Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures.
• Knowledge of legacy and web-based systems interfaces.
• Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts.
• Knowledge of cost-benefit analysis and total cost of ownership modeling.
• Skill in performing requirements development, process modeling, reporting and project management tools.
• Skill in developing process models and data flow diagrams using industry-standard modeling techniques.
• Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs.
• Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals.
• Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability.
• Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding.
• Ability to define, analyze, and find solutions for difficult or complex problems.
• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.
• Ability to view the big picture.
• Ability to quickly become familiar with emerging technologies.
• Ability to identify trends as well as isolated events.
• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience.
• Experience may substitute for education for up to (4) years.
• Experience working in an electric utility.
• Lean Six Sigma preferred.
• Strong technical writing and communication skills.
• Experience leading process improvement efforts and/or leading projects.
• Strong experience in translating analysis findings into presentations for executive-level audiences.
• Experience documenting data flows and processes.

Skills

Required

• Ability to view the big picture.

Preferred

• Lean Six Sigma

Benefits

• $84,670.00 - $107,500.00 annually, depending on qualifications and experience.