People Operations Partner GTM - US Remote at WeTravel in United States

Job description

• Application
• Hi! 👋 I'm Jeranne, based in Amsterdam 🇳🇱, and I lead the People team at WeTravel. We help travel businesses grow by giving them the platform and support to run and scale exceptional trips.
• We're growing our People team, and looking for a People Partner who understands what it takes to grow and scale a company. Your core responsibility: own the full people partnership for our GTM org — Commercial, CX and Finance/Ops — across the US, LATAM, and APAC, roughly 10 (senior) leaders and 250 WeTravellers. You'll help leaders make sharper people decisions, build high-performing teams, and spot the talent and organizational moves that unlock the business's next stage of growth.
• This is a high-visibility, cross-functional role: you'll partner directly with that leadership to build the programs and policies that let WeTravel scale sustainably, owning org design for your own group and shaping compensation, performance and talent decisions company-wide. We need someone equally comfortable with strategy and delivery: challenging a leader on org design one day, navigating a complex ER case the next, supporting integration work as we bring on new teams, or figuring out how to make performance management actually work for sales.
• One of our people pillars is Grow Talent: managers who multiply; talent that grows and stays - clear growth paths, a working performance and development cycle, succession for critical roles. You'll help lead that work, including the performance management redesign and co-designing and owning the manager enablement program. It's a hands-on partnership, built for someone who wants the pace of a hyper-growth company.

Responsibilities

• Partner with our Commercial, CX and Finance/Ops leadership to translate business priorities into tangible people strategies.
• Serve as the primary People advisor to GTM leaders and managers, coaching them through organizational, talent, and employee decisions and helping them build strong, more effective teams.
• Provide direct support to employees on complex or sensitive people matters, while partnering with People Operations on operational needs.
• Advise leaders in your org (and lead the core HR cycles related to) through compensation and promotions decisions, using compensation data, performance outcomes and organizational context to support consistent and equitable decisions.
• Partner with leaders and Talent Acquisition on headcount planning, role scoping and hiring strategy - ensuring we have top talent in the most critical roles.
• Own compliance calls: relocation cases, terminations and other employment matters - using your own judgment on US multi-state law, and knowing when to escalate.
• Use people data and org-specific metrics (attrition, ramp time and more) to spot trends and recommend proactive solutions.
• Drive change management and communication for company-wide People initiatives within your org.
• Bring an independent People perspective to leadership decisions - challenging assumptions, surfacing organizational and talent risks, and helping leaders balance business priorities with sound people practices.

Requirements

• Have 5+ years of HRBP experience, including 2+ years supporting a Sales/GTM or broader commercial client group, ideally in a high-growth SaaS/tech environment.
• Have experience advising Directors, VPs, and/or C-level leaders in a scaling organization.
• Have strong understanding of employee relations, performance management and org design principles, with a practical, solutions-oriented approach to people challenges.
• Bring strong commercial judgment and you have worked with senior commercial leaders before: confident coaching managers through performance, development and difficult conversations.
• Have a people operations background (rather than recruitment): comfortable with US multi-state employment law and working knowledge of regional employment law, able to make the right call yourself.
• Are comfortable with data: able to build and interpret people analytics/dashboards and use them to influence decisions and proactively offer solutions.
• Have strong judgment and discretion navigating complex, sensitive people situations.
• Are curious, low-ego, collaborative: willing to roll up your sleeves wherever the problem is.
• Bonus: worked in a global people team before.

Skills

Required

• HRBP experience
• Employee relations
• Performance management
• Org design principles
• US multi-state employment law
• People analytics/dashboards
• Coaching and advising senior leaders
• Commercial judgment
• Data interpretation
• Change management
• Communication
• Judgment and discretion

Preferred

• Global people team experience

Benefits

• Your health matters – US team members get 100% employer-covered HDHP medical, PPO dental, and standard vision coverages or a choice of plans that suit your needs.
• Generous "Time to Recharge" policy — enjoy unlimited paid time off to rest, recharge, and show up as your best self.
• Amsterdam Program – visit us in Amsterdam (HQ) for 2-4 weeks every year, staying in one of our WeTravel apartments.
• Work remotely for a maximum of 4 weeks per calendar year. (Although this is a remote role, employees are hired into a designated state/country of employment. Our Work From Anywhere benefit provides eligible employees with up to four weeks per calendar year to work temporarily from another approved location.)
• Extensive paid family leave.
• Three paid volunteer days per year — take time to give back to causes you care about, on us.
• 2-week cross-functional onboarding program.
• Cutting-edge equipment and tools to set you up for success. Coverage for certain work-from-home (WFH) equipment.
• Employer-sponsored 401(k) plan with a 2% company match to support your long-term financial goals.
• Join an international, travel-loving team with a passion for adventure and innovation.
• $100K – $115K