Project Manager (In Home Plumbing/HVAC/Electrical Sales) at Hiller in Dickson, TN

Job description

• The role of Project Manager is to work with new and existing customers by conducting in-home sales consultations and assessing the needs of the homeowner’s while maintaining a strong customer focus reflective of Hiller’s values. To develop and present replacement/upgrade proposals, secure sale, process order, and work with company teammates to ensure safe and efficient delivery of services.

Responsibilities

• • Create a positive customer experience.
• • Follow-up on sales leads and lists, both technicians, marked, and self-generated.
• • Educate new and existing customers on service offerings utilizing the Company’s Sales System.
• • Recommend solutions and link customer objections to a total value solution and competitive advantage.
• • Demonstrate technical expertise and maintain a high degree of credibility.
• • Perform the necessary evaluation of the client’s home including the comfort survey, engineering analysis, and load calculation.
• • Effectively write and present proposals.
• • Address any resistance, negotiate value, and close the sale.
• • Complete all paperwork accurately and timely on all leads.
• • Prepare financing paperwork and collect payments.
• • Manage to performance metrics scorecards.
• • Must always be accessible by phone, other than scheduled vacations.
• • Participate in all company sponsored training classes.
• • Always maintain a courteous demeanor with customers and associates.
• • Always maintain a professional image by wearing company approved apparel.
• • Abide by all standards of performance and ethics.
• • Follow all safety policies and procedures.
• • Perform other duties as assigned.

Requirements

• • Minimum of 5 years sales experience, preferably in the industry.
• • A high school Diploma or GED, Associate Degree in related field preferred.
• • Knowledge of industry equipment, field concepts, practices, procedures, tools, and equipment.
• • Previous experience in service agreement sales and estimating.
• • Strong relationship building skills, client-driven and disciplined.
• • Strong negotiation and influencing skills.
• • Excellent verbal and written communication skills as well as excellent people skills.
• • Must have computer experience with Microsoft Office, Excel, PowerPoint, Outlook, and Access.
• • Function in a team environment.
• • Valid driver’s license and approved to drive by Company’s insurance carrier.

Skills

Required

• Strong relationship building skills
• Excellent people skills
• Function in a team environment

Benefits

• Here are even more reasons to join the Happy Hiller Team!
• - Our Family Owned & Care Culture
• - Healthy Work/Life Balance
• - Established Career Paths
• - Advancement Opportunities
• - Year-round work – NO LAYOFFS
• - 401k Plan w/ Company Match
• - Employee Referral Program
• - Regular Performance Reviews
• - Paid Training in our state-of-the-art facility
• Medical, Dental & Vision insurance
• Long and Short-term disability
• Company paid $50,000 life insurance
• Company paid vacation
• Paid holidays
• Medical Flex Spending accounts – Family care
• Paid training
• Commission based pay only after training period
• Company Vehicle and Fuel card provided