Assistant Staff Analyst (N440, N441, N442, N443) at Heluna Health in Los Angeles, CA

Job description

• The Los Angeles County Department of Homeless Services and Housing (HSH) consolidates the County’s response to homelessness. HSH is driven by a commitment to accountability, transparency, and improving care for people experiencing or at risk of homelessness. The department works closely with service providers, the County’s 88 cities, and unincorporated areas to deliver high‑quality, life‑saving services. Staff schedules are based on business need and may include a hybrid work model where employees work both remotely and from the office.
• The HSH – Interim Housing Invoicing & Payments Team ensures timely, accurate, and compliant processing of invoices submitted by contracted Interim Housing providers. The team reviews monthly expenditures, verifies supporting documentation, applies County fiscal policies, and collaborates with internal and external partners to resolve discrepancies. This work is essential to maintaining fiscal accountability and ensuring providers receive the funding needed to operate Interim Housing programs across Los Angeles County.
• The Assistant Staff Analyst (ASA) on the Invoicing & Payments Team will manage a portfolio of Interim Housing contracts and serve as the primary point of contact for invoice‑related matters. Responsibilities include reviewing monthly invoices for accuracy and compliance, communicating with providers to resolve issues, offering technical assistance on invoicing requirements, and supporting timely payment processing. The ASA may also participate in monitoring activities, contribute to process improvements, and help ensure consistent application of HSH fiscal standards. Ideal candidates are detail‑oriented, organized, strong communicators, and comfortable working in a fast‑paced environment with evolving program needs.

Responsibilities

• Manages a portfolio of Interim Housing (IH) providers and ensures invoices, supporting documentation, and expenditures align with contract requirements and the approved budget.
• Reviews and analyzes monthly IH invoices for accuracy, completeness, and compliance with HSH fiscal policies, Auditor Controller Instructions, Uniform Guidance and program expectations.
• Conducts meetings with assigned IH providers to discuss invoice issues, documentation needs, expenditure trends, and corrective actions; documents meeting notes and follow‑up items.
• Provides technical assistance to providers on invoicing requirements, cost‑allocation methods, documentation standards, and allowable vs. unallowable costs.
• Performs quality assurance reviews of provider documentation, including payroll registers, general ledgers, expenditure reports, and other fiscal records submitted with invoices.
• Identifies discrepancies or compliance concerns in provider submissions and works collaboratively with providers to resolve issues and prevent recurring errors.
• Coordinates with internal HSH teams (program, contracts, finance, data, and monitoring) to ensure alignment on provider performance, payment status, and fiscal compliance.
• Supports administrative processes such as tracking invoice submissions, monitoring payment timelines, reconciling provider rosters/census data, and maintaining accurate internal records.
• Assists in data collection and analysis related to IH fiscal operations, including expenditure trends, utilization patterns, and invoice processing metrics.
• Prepares written summaries and updates for internal stakeholders, leadership, and partner agencies regarding provider performance, invoice status, and fiscal issues.
• Monitors deliverables and reporting requirements from providers and identifies potential barriers to accurate data collection or timely invoice submission.
• Recommends and supports implementation of process improvements to strengthen fiscal oversight, streamline invoice review, and enhance provider compliance.
• Performs other duties and special projects as assigned to support the fiscal operations of the Interim Housing portfolio.

Requirements

• Three or more years of highly complex administrative experience in the health, housing, social services, or related sectors.
• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Successful clearance of the Live Scan process with the County of Los Angeles.
• Experience reviewing invoices, budgets, or financial documentation
• Knowledge of homeless services, interim housing programs, and/or general contracting
• Strong analytical and problem‑solving skills
• Ability to interpret fiscal policies, contract language, and program requirements
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to work independently and collaboratively in a fast‑paced environment
• Proficiency with Excel, SharePoint, and financial tracking systems

Skills

Required

• Excel
• SharePoint
• Financial tracking systems

Benefits

• Salary Range: $35.23-$50.83 hourly