Development Operations Associate at Hospital for Special Surgery in New York, NY
- Company: Hospital for Special Surgery
- Location: New York, NY
- Posted: Sep 24, 2026
- Type: Full-time
- Salary: $50,000.00 - $76,250.00
- Experience: 3+ years
- Visa sponsorship available
Overview
How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to max…
Job description
- How you move is why we’re here. ®
- Now more than ever.
- Get back to what you need and love to do.
- The possibilities are endless...
- Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.
- If this describes you then let’s talk!
Responsibilities
- Maintains overall database integrity, with emphasis on demographic management (data entry, data clean-up, returned mail, address corrections, duplicate resolution, etc.)
- Processes all contributions in Raiser's Edge 7/NXT, including high-volume gift entry via Omatic. Verifies biographical information and creates new records as required
- Produces acknowledgment letters and tax documentation for contributions to the Foundation using MS Word and MS Excel mail merge. Also responsible for proofing letters in a timely and accurate fashion to adhere to Foundation’s 48-hour turnaround acknowledgment policy
- Maintains efficient and comprehensive files of all gifts, supporting documentation and acknowledgments
- Generates and distributes contribution reports
- Completes database projects and other development projects as assigned
- Consistently meets expectations set by Development Operations on an ongoing basis while maintaining high levels of customer service and accuracy
- Participates in training and informational sessions on best practices for gift and record procedures
Requirements
- One to three years of experience with processing database records preferred. Raiser’s Edge or fundraising database experience highly desirable
- Participates in training and informational sessions on best practices for gift and record procedures
- Well organized, meticulously detail-oriented, and resourceful self-starter with the ability to manage multiple priorities and projects simultaneously
- Technologically savvy. Advanced proficiency in MS Office Suite and comfortable working in database systems
- Fast and accurate keyboarding skills
- Ability to learn complex data entry codes and procedures quickly
- Strong interpersonal skills; success at cultivating strong relationships with internal and external stakeholders and creating partnerships
- Smart, reliable and unquestionable personal integrity
- Confidence and commitment, with the drive and energy to respond to the demands of the institution and work collaboratively to achieve results
- Ability to anticipate needs, see opportunities and use good judgment in dealing with confidential information
- A bachelor’s degree is required.
Skills
Required
- Advanced proficiency in MS Office Suite
- Comfortable working in database systems
- Fast and accurate keyboarding skills
- Strong interpersonal skills
Benefits
- The base pay scale for this position is $50,000.00 - $76,250.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.
About Hospital for Special Surgery
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.