HR Generalist at Carolina Handling in Chalfont, PA

Job description

• As the premiere Raymond Solutions & Service Center in the Northeast, Pengate Handling Systems built a reputation based on cutting-edge innovation, quality products and outstanding service. In addition to the full line of Raymond forklifts and equipment, we offer comprehensive material handling solutions to take your day-to-day warehousing and distribution operations to a new level of performance and productivity.
• Pengate Handling Systems is looking for an HR Generalist to join our Human Resources team! This is a great opportunity for someone early in their HR career who enjoys working with employees, staying organized, and gaining exposure to multiple areas of Human Resources.
• In this role, you’ll partner with our HR team to support employees throughout the employee lifecycle, respond to day-to-day HR questions, coordinate HR processes, maintain employee records, support onboarding and leave administration, and assist with employee engagement initiatives.

Responsibilities

• HR Administration & Operations
• Maintain accurate and confidential employee records within HR systems and personnel files.
• Process employee changes, including new hires, transfers, promotions, compensation changes, and separations.
• Prepare routine HR reports and assist with audits, employee record reviews, and data updates.
• Maintain HR forms, checklists, organizational charts, SOPs, and employee resources.
• Support HR training by coordinating schedules and tracking attendance and completion.
• Assist with leave management processes and ensure appropriate documentation and procedures are followed.
• Support HR projects and process improvement initiatives.
• Provide general administrative support to the HR team as needed.
• Employee Support & HR Requests
• Serve as a day-to-day HR resource for employees, answering questions related to HR processes, policies, benefits resources, and employee programs.
• Monitor HR requests through shared inboxes and ticketing systems and ensure timely follow-up.
• Accurately document employee requests, actions taken, and resolutions.
• Recognize sensitive or complex employee matters and escalate them to the appropriate HR team member.
• Track open requests through completion and provide follow-up as needed.
• Help maintain FAQs and employee self-service resources based on recurring questions.
• Employee Lifecycle & Onboarding
• Support employee onboarding, including required documentation, communications, orientation scheduling, and follow-up.
• Track completion of new hire documentation and coordinate with employees, managers, and internal partners.
• Facilitate assigned portions of new hire orientation.
• Support employee transfers, promotions, organizational changes, and offboarding activities.
• Provide recruiting support as needed.
• Employee Engagement & Communications
• Assist with employee engagement activities, recognition programs, surveys, and company events.
• Coordinate event logistics, materials, scheduling, and participation tracking.
• Support employee survey communications, reminders, and follow-up activities.
• Draft employee communications and HR announcements for review.
• Partner with the HR team on initiatives that support employee engagement and the overall employee experience.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; equivalent education and relevant experience may be considered.
• 1–3 years of experience in Human Resources, HR administration, employee support, or a related role. Relevant internship experience may also be considered.
• Basic understanding of HR practices, employee lifecycle processes, and workplace policies.
• Experience with onboarding, employee records, HR service requests, or ticket/case management is a plus.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Customer-service mindset with the ability to work effectively with employees and leaders at all levels.
• Ability to handle sensitive and confidential information professionally.
• Proficiency in Microsoft Office and comfort learning HRIS and other HR technology.
• Ability to work independently while collaborating closely with the HR team.

Skills

Required

• Proficiency in Microsoft Office

Benefits

• Generous PTO and 8 paid holidays
• 401(k) w/ match
• Comprehensive medical benefits, dental plans, and vision coverage
• Opportunities for advancement and ongoing professional development
• Employee development and training opportunities
• Opportunities for professional growth and career development