HR Coordinator / Labor Scheduler at J.M. Smucker in Buffalo, NY

Job description

• Your Opportunity as the HR Coordinator / Labor Scheduler (Full-Time, Non-Exempt)
• Join The J.M. Smucker Co. at our Buffalo, NY Milk-Bone® manufacturing facility, where you'll play a critical role in supporting both our people and operations. This position offers a unique opportunity to blend Human Resources and labor scheduling responsibilities while partnering closely with employees, union leadership, and plant management to ensure a positive employee experience and efficient workforce operations.
• If you thrive in a fast-paced manufacturing environment, enjoy building relationships, and have a passion for supporting employees while driving operational excellence, this could be the ideal next step in your career.
• Location: Buffalo, NY Manufacturing Facility
• Work Arrangements: 100% On-Site
• Willingness to work extended hours and flow to the work as needed.

Responsibilities

• Labor Scheduling & Workforce Coordination
• Assess departmental labor needs based on production schedules and business demands to create labor schedules that support efficient operations.
• Organize and schedule employees weekly based on qualifications, staffing requirements, and employee availability.
• Coordinate plant postings for weekend overtime sign-ups, voluntary layoff programs, and daily overtime opportunities.
• Partner with leaders to anticipate staffing needs and adjust schedules to support changing production demands.
• Provide labor and workforce reports to HR leadership and Payroll, including employees who are out of work.
• Training & Employee Development
• Coordinate and participate in hourly management, union training, and labor committee meetings.
• Manage production employee assignments, training administration, and qualification tracking.
• Maintain employee training records, certifications, and qualification databases to ensure compliance and operational readiness.
• Ensure training and qualification records are accurately documented while maintaining employee seniority records.
• Generate training and qualification reports as needed to support business and compliance requirements.
• Administer the hourly job bidding process, including posting opportunities, awarding positions, coordinating training, scheduling evaluations, and maintaining supporting documentation.
• Human Resources Support
• Partner with Payroll to support attendance programs by tracking employee attendance, preparing attendance documentation, and generating monthly reports.
• Monitor, track, and review vacation requests while managing eligibility and maintaining accurate vacation records.
• Work closely with Payroll to ensure vacation requests are properly documented, approved, and processed.
• Create and maintain personnel and medical files with a high degree of accuracy and confidentiality.
• Support onboarding activities, including preparing new hire documentation and assisting with orientation processes.
• Process unemployment claims and maintain employee records in accordance with company policies.
• Support administration of the Employee Product Purchase Program, including coordination and product distribution.
• Assist with employee engagement initiatives, plant celebrations, recognition programs, communications, onboarding activities, and special HR projects.
• Union & Employee Relations
• Serve as a key point of coordination between employees, union representatives, and plant leadership.
• Participate in labor, training, and employee committee meetings.
• Help maintain workforce records and ensure employees have access to accurate information regarding scheduling, bidding, training, and qualifications

Requirements

• High School Diploma or equivalent.
• 3+ years of relevant experience in Human Resources, labor scheduling, workforce coordination, or a related field.
• Strong computer skills, including Microsoft Office applications.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Excellent communication, organizational, and relationship-building skills.
• Labor scheduling experience in a manufacturing environment.
• Prior Human Resources experience supporting hourly employees.
• Experience working in a unionized facility.
• Bachelor's degree in Human Resources, Business, or a related field.
• Experience with Workday or other HR information systems.
• Strong attention to detail and ability to maintain accurate records.
• Proven ability to collaborate with employees, union representatives, and leaders across all levels of the organization.

Skills

Required

• Communication
• Organizational
• Relationship-building
• Attention to detail
• Collaboration
• Microsoft Office applications
• Workday (preferred)

Benefits

• Compensation Range: $48,500 - $69,300 annualized ($23.32 - $33.32 per hour)