Medical Assistant (Seasonal) at GoHealth Urgent Care in Ballantyne - Charlotte, NC

Job description

• Employment Type
• Seasonal Assignment (Up to 6 Months)
• This is a seasonal position expected to last up to six (6) months. Based on performance, business needs, and position availability, there may be an opportunity for conversion to a regular long-term role within Novant Health-GoHealth Urgent Care.
• The Medical Assistant (Seasonal) plays a key role in supporting both clinical and front-office operations across multiple urgent care centers. This position works closely with providers to deliver high-quality patient care while ensuring efficient clinic flow and an exceptional patient experience.
• This seasonal assignment is expected to last up to six months and offers valuable experience within a leading urgent care organization. High-performing team members may be considered for future permanent opportunities as they become available.

Responsibilities

• Register patients and collect demographic, insurance, and eligibility information
• Process co-pays and assist with patient scheduling
• Prepare patients for examinations and accurately document medical histories
• Obtain and record vital signs, including blood pressure, pulse, temperature, height, and weight
• Flu testing
• Strep testing
• Urinalysis
• EKGs
• Pregnancy testing
• Communicate test results to providers
• Perform venipuncture and prepare laboratory specimens
• Clean, prepare, and stock examination rooms
• Monitor and maintain medical supplies and inventory
• Complete accurate and timely EMR documentation
• Support front desk operations, patient communication, and phone management
• Conduct patient follow-up calls as directed
• Perform opening and closing clinic duties, including cash handling and reconciliation
• Conduct equipment checks, quality control procedures, and basic troubleshooting
• Adhere to all clinical, safety, compliance, and operational policies
• Perform other duties as assigned

Requirements

• High School Diploma or equivalent required
• Minimum of 1 year of Medical Assistant experience required
• Current Basic Life Support (BLS) certification required at time of hire
• Certification must be obtained through the American Heart Association (AHA) or American Red Cross (ARC)
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
• Ability and willingness to float between assigned centers within the market
• Candidates with fewer than three (3) years of Medical Assistant experience must:
• Hold an approved Medical Assistant certification, or
• Obtain certification within twelve (12) months of hire
• CCMA - Certified Clinical Medical Assistant (NHA)
• CMA - Certified Medical Assistant (AAMA or CHP)
• RMA - Registered Medical Assistant (AMT, AAH, or ARMA)
• NCMA - National Certified Medical Assistant (NCCT)
• NRCMA - Nationally Registered Certified Medical Assistant (NAHP)
• Candidates may be considered without a Medical Assistant certification at the time of hire if they possess:
• Three (3) or more years of Medical Assistant experience, and
• One (1) or more years of experience in an Urgent Care, Emergency Department, or Hospital setting
• The following credentials may be accepted in lieu of a Medical Assistant certification:
• Licensed Practical Nurse (LPN)
• Registered Nurse (RN)
• Emergency Medical Technician (EMT)
• Paramedic
• Certified Nursing Assistant (CNA)
• CPOE (Computerized Provider Order Entry) certification must be obtained within two (2) weeks of the start date
• Proficiency in Medical Assistant clinical duties
• Strong phlebotomy and specimen collection skills
• Experience performing point-of-care testing
• Strong computer and documentation skills
• Excellent attention to detail and organizational abilities
• Ability to work independently and collaboratively
• Strong verbal and written communication skills
• Commitment to exceptional, patient-centered care
• Ability to thrive in a fast-paced clinical environment
• Graduate of an accredited Medical Assisting program
• Urgent Care
• Emergency Department
• Hospital setting
• Prior patient registration or front desk experience

Skills

Required

• Strong computer and documentation skills

Benefits

• Competitive hourly compensation
• Opportunity to gain experience with a nationally recognized healthcare organization
• Dynamic and supportive team environment
• Exposure to both clinical and administrative functions
• Potential opportunity for long-term employment based on performance and organizational needs
• Meaningful work serving patients in your local community