Administrative Assistant at NORTHEASTERN APPLIANCE SERVICE in NY-Peekskill -10566

Job description

• Northeastern Appliance Service is looking for a positive, organized, and motivated Administrative & Operations Assistant to join our growing team.
• This is more than an administrative position—we're looking for someone who wants to learn the business, take on increasing responsibility, and build a long-term career with our company. You'll work closely with our leadership team and gain hands-on experience in customer service, scheduling, administration, financial operations, and service management.
• We believe in promoting from within and investing in people who demonstrate strong performance, initiative, and a desire to grow.

Responsibilities

• Support daily operations: Assist leadership with administrative tasks, scheduling, meetings, reports, spreadsheets, and company projects.
• Support customer experience: Communicate professionally with homeowners, technicians, manufacturers, vendors, and warranty partners while maintaining our white-glove standard.
• Assist with office administration:Prepare documents, emails, customer communications, and internal company notices while maintaining accurate records and confidential information.
• Help improve operations: Identify opportunities to improve office procedures, organization, communication, and efficiency.
• Learn the business: Gain exposure to different areas of our operation and take on additional responsibilities as you develop your skills.

Requirements

• * Previous administrative, customer service, scheduling, office, or service coordination experience preferred
• * Strong organizational skills and attention to detail
• * Excellent written and verbal communication skills
• * Comfortable using computers, Microsoft Office, and Google Workspace
• * QuickBooks experience is a plus
• * Strong problem-solving and multitasking abilities
• * Professional, dependable, and positive attitude
• * Self-motivated with a willingness to learn
• * Ability to handle confidential information professionally
• * Bachelor's degree preferred or equivalent work experience

Skills

Preferred

• QuickBooks experience is a plus

Benefits

• 401(k) matching
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• * Competitive pay: $20–$25 per hour
• * Monday–Friday day schedule
• * Health insurance
• * 401(k) with company matching
• * Paid vacation, holidays, and sick time
• * Ongoing training and professional development
• * Clear opportunities for career advancement
• * Supportive leadership team invested in your success
• * Company lunches, dinners, outings, barbecues, movie nights, and team events
• * Positive, team-oriented workplace
• Compensation: $20.00 - $25.00 per hour