Part-Time Personal Banker- Teutopolis at Dieterich Bank in Teutopolis, IL, USA

Job description

• Dieterich Bank is hiring a Part-Time Personal Banker for our Teutopolis branch!
• If you enjoy building relationships, helping people reach their financial goals, and delivering exceptional customer service, we'd love to meet you.
• As a Personal Banker, you will be the face of Dieterich Bank, helping customers with their everyday banking needs while building strong relationships within the community. You'll assist customers with account openings, transactions, online banking support, and financial solutions that help improve their overall financial well-being.
• This position is ideal for someone who enjoys customer interaction, problem-solving, and working in a team-oriented environment.
• At Dieterich Bank, we're more than a bank. We're relationship builders, community supporters, and trusted financial partners. If you're looking for a rewarding part-time opportunity where you can make a difference every day, apply today.

Responsibilities

• Deliver exceptional customer service while creating a welcoming banking experience
• Process customer transactions, including deposits, withdrawals, payments, and check cashing
• Assist customers with online banking, mobile banking, and digital banking services
• Open and maintain checking, savings, and other deposit accounts
• Respond to account inquiries and resolve customer concerns professionally
• Help customer identify banking products and services that fit their financial needs
• Process account maintenance requests, including address changes and account updates
• Maintain confidentiality and ensure compliance with banking regulations and policies
• Support branch operations and collaborate with team members to achieve branch goals

Requirements

• 1-3 years of customer service experience, preferably in banking, financial services, retail, or a similar face-to-face environment
• Associate degree in Business or related filed preferred
• Dependable with the ability to work a rotating Saturday schedule
• Strong communication, relationship-building, and customer service skills
• Ability to recognize customer needs and recommend appropriate banking solutions
• Comfortable using technology, including Microsoft Office, online banking platforms, and mobile applications
• Detail-oriented with strong organizational and problem-solving abilities
• Team play who demonstrates professionalism and a positive attitude
• Commitment to Dieterich Bank's core values: Integrity, Value, Service Excellence, and Teamwork

Skills

Required

• Communication
• Relationship-building
• Customer service
• Problem-solving
• Teamwork
• Professionalism
• Positive attitude
• Detail-oriented
• Organizational
• Microsoft Office
• Online banking platforms
• Mobile applications

Benefits

• 401(k) Plan- Employer matching available
• Discretionary Profit Sharing Plan
• Discretionary Bonus Plan
• Paid Time Off (Holidays, sick time, personal time, and vacation)
• 8 hours of paid time volunteer with a charity of their choice