Receptionist (11125) at NOTCH (Northern Tier Center for Health) in Swanton Health Center - Swanton, VT 05488

Job description

• Salary Range
• $17.00 - $27.00 Hourly
• Position Type
• Full Time
• Job Shift
• Day
• The receptionist performs clerical duties to support providers and other healthcare workers in the delivery of services to the community.
• The receptionist performs clerical duties to support providers and other healthcare workers in the delivery of services to the community.

Responsibilities

• Interacts with patients and members of the care team to provide a range of patient care services. Specific duties and responsibilities include:
• Greets patients and visitors.
• Performs patient registration (check in/check out).
• Fields and evaluates telephone calls and in-person encounters and directs callers and visitors to the appropriate personnel.
• Secures necessary information and documentation from patients to process visit.
• Reviews and updates patient data, medical records, and registration forms with patient
• Assists patients with filling out paperwork as needed.
• Obtains referral authorizations as needed.
• Coordinates referrals for specialists and external disease management organizations.
• Schedules patient appointments according to established office procedures.
• Advises patient with routine non-medical instructions in preparation for appointment as per established protocols.
• Performs end-of-day encounter reconciliation to ensure billing requirements are completed.
• Answers non-medical questions within practice guidelines.
• Requests payment at time of service.
• Maintains petty cash and reconciliation .
• May be required to travel to other NOTCH sites on an as needed basis.
• Participates in Quality Improvement projects under the direction of the Office Manager. Participation may include participating in a new process or change, providing feedback to the tests of change, and providing suggestions for the next tests of change.
• Participates in training sessions, monthly and daily staff meetings.
• Performs other duties as assigned.
• Interacts with patients and members of the care team to provide a range of patient care services. Specific duties and responsibilities include:
• Greets patients and visitors.
• Performs patient registration (check in/check out).
• Fields and evaluates telephone calls and in-person encounters and directs callers and visitors to the appropriate personnel.
• Secures necessary information and documentation from patients to process visit.
• Reviews and updates patient data, medical records, and registration forms with patient
• Assists patients with filling out paperwork as needed.
• Obtains referral authorizations as needed.
• Coordinates referrals for specialists and external disease management organizations.
• Schedules patient appointments according to established office procedures.
• Advises patient with routine non-medical instructions in preparation for appointment as per established protocols.
• Performs end-of-day encounter reconciliation to ensure billing requirements are completed.
• Answers non-medical questions within practice guidelines.
• Requests payment at time of service.
• Maintains petty cash and reconciliation .
• May be required to travel to other NOTCH sites on an as needed basis.
• Participates in Quality Improvement projects under the direction of the Office Manager. Participation may include participating in a new process or change, providing feedback to the tests of change, and providing suggestions for the next tests of change.
• Participates in training sessions, monthly and daily staff meetings.
• Performs other duties as assigned.

Requirements

• Strong communication and interpersonal skills.
• Ability to juggle multiple tasks and prioritize work with good organization.
• Skill in exercising initiative, judgment, discretion, and decision-making to achieve NOTCH objectives.
• Computer skills.
• Ability to function within a team environment to achieve stated objectives.
• High School Diploma or GED
• One year in a medical or business office preferred.
• N/A
• Receptionist
• Office Manager
• N/A
• FLSA
• Non-Exempt
• $17.00 - $27.00
• Strong communication and interpersonal skills.
• Ability to juggle multiple tasks and prioritize work with good organization.
• Skill in exercising initiative, judgment, discretion, and decision-making to achieve NOTCH objectives.
• Computer skills.
• Ability to function within a team environment to achieve stated objectives.
• High School Diploma or GED
• One year in a medical or business office preferred.
• N/A

Skills

Required

• Computer skills.