National Account Manager (Retail) - Myprotein at THG in UK, Manchester

Job description

• We are seeking an ambitious and commercially focused National Account Manager to drive growth across the Retail and Grocery channel. This role will be responsible for managing key national retail accounts, developing strategic customer partnerships, and delivering sustainable sales and profit growth across major grocery retailers.
• The successful candidate will have strong FMCG experience, exceptional relationship management skills, and a proven ability to execute commercial plans within a fast-paced retail environment.

Responsibilities

• Manage and develop relationships with key Grocery and Retail customers across the UK market.
• Deliver sales, margin, and distribution targets in line with annual business objectives.
• Create and execute Joint Business Plans (JBPs) to support long-term customer growth.
• Lead commercial negotiations including pricing, promotional activity, range reviews, and new product listings.
• Identify opportunities to grow category performance, increase market share, and improve customer profitability.
• Collaborate cross-functionally with marketing, category, supply chain, finance, and demand planning teams.
• Analyse customer performance, market trends, and competitor activity to inform commercial strategy.
• Manage forecasting, promotional planning, and account performance reporting.
• Build strong relationships with buyers, category managers, and senior retail stakeholders.
• Support the successful launch and distribution of new products across retail channels.

Requirements

• Proven experience in National Account Management within FMCG or Consumer Goods.
• Experience managing major Grocery or Retail accounts.
• Strong commercial acumen with a track record of delivering growth targets.
• Excellent negotiation and influencing skills.
• Strong analytical and forecasting capability.
• Ability to build trusted customer relationships at multiple levels.
• Highly organised with excellent project and time management skills.
• Comfortable working within a fast-paced and commercially driven environment.
• Experience managing accounts such as Tesco, Sainsbury’s, Morrisons, Asda, Waitrose, Co-op, or Ocado.
• Understanding of category management principles and retailer processes.
• Experience within health & wellness, snacking, beverages, or high-growth FMCG brands.
• Familiarity with syndicated data platforms such as Nielsen or Circana.

Skills

Required

• National Account Management
• FMCG or Consumer Goods experience
• Commercial acumen
• Negotiation and influencing
• Analytical and forecasting
• Relationship management
• Organisation and time management
• Fast-paced environment adaptability

Preferred

• Category management principles
• Retailer processes

Benefits

• Career Development
• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
• Enhanced Leave
• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.
• Wellbeing Support
• Access face-to-face and virtual appointments with our in-house GP.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.
• Other Perks
• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.