Project Manager at Business Technology Integrators in Washington, DC

Job description

• The Project Manager (PM) is the primary point of contact for the Government and is responsible for the execution and performance of the ASPR SWIFT operations and maintenance (O&M) support contract. The PM leads the project team, manages cost and schedule, and establishes a system support management framework for an IT shared-service tenant application environment.
• The role requires close coordination among ASPR end users, the Administration for Children and Families (ACF) as platform host, and the Centers for Medicare & Medicaid Services (CMS) as product owner. The PM ensures contract performance and compliance with the HHS Office of the Chief Information Officer (OCIO) Enterprise Performance Life Cycle (EPLC).

Responsibilities

• Serve as the primary Government liaison and coordinate communications, decisions, and issue resolution among ASPR, ACF, and CMS.
• Establish and maintain a system support management framework based on federal IT shared-service best practices, with proactive oversight of risks and support activities.
• Plan, direct, and manage project team activities from initiation through contract closeout.
• Manage the project budget, track contract cost burndown, and ensure monthly invoices are accurate and submitted on time.
• Develop, deliver, and maintain the Project Management Plan (PMP), Quality Control Plan (QCP), and Quality Assurance Surveillance Plan (QASP).
• Prepare monthly progress reports covering schedule variances, open change requests, call center metrics, issues, and issue categories.
• Meet with the Contracting Officer’s Representative (COR) at least monthly to review contract performance, risks, and corrective actions.
• Ensure compliance with HHS OCIO EPLC requirements, including applicable enterprise architecture, risk management, and federal website requirements.
• Monitor cost, schedule, quality, and performance metrics and take action to address delivery concerns.

Requirements

• Bachelor’s degree from an accredited college or university in Business, Computer Science, Information Systems, Engineering, or a related technical or management field.
• 8–10 years of progressive experience in IT project or program management.
• 3–5 years of experience in a supervisory or lead capacity managing complex, multi-task IT contracts.
• Demonstrated experience managing project budgets, schedules, deliverables, risks, and contract performance reporting.
• Experience leading multidisciplinary teams and coordinating with multiple technical and Government stakeholders.
• Ability to develop and maintain project management and quality documentation, including plans, performance reports, and corrective actions.
• Strong written and verbal communication skills, including the ability to brief Government stakeholders and serve as the primary contract point of contact.
• Knowledge of federal IT governance, compliance, and lifecycle management practices.

Skills

Required

• IT project or program management
• Project budget management
• Schedule management
• Deliverables management
• Risk management
• Contract performance reporting
• Leading multidisciplinary teams
• Briefing Government stakeholders