Service Advisor | Commission-Based - Tonkin Wilsonville Nissan at Gee Automotive Companies in Tonkin Wilsonville Nissan - Wilsonville, OR 97070

Job description

• Salary Range
• Are you an experienced Service Advisor who thrives in a high-volume, fast-paced environment? Tonkin Wilsonville Nissan is growing rapidly, and our service drive is buzzing! Located conveniently off I-5, we aren't just looking for someone to "write tickets"—we’re looking for a professional communicator who can bridge the gap between our master technicians and our loyal clients.
• If you have a rock-solid work ethic and the expertise to handle a busy shop, we have the volume and the support to help you reach your highest earning potential.

Responsibilities

• As our Service Advisor, you are the face of the dealership. Your mission is to turn every repair into a seamless, high-quality experience.
• Expert Communication: Act as the vital link between our clients and the shop, translating technical needs into clear options
• Drive Production: Maximize our technicians’ time to meet and exceed sales forecasts
• Consultative Selling: Prioritize required services and provide professional recommendations that keep our guests safe on the road
• Keep the Peace: Proactively update customers on completion times, expenses, and any changes to ensure zero surprises
• Deliver the "Wow": Ensure every guest walks away with a positive, memorable dealership experience

Requirements

• Experience: 2+ years of prior service writing experience (CDK experience is a major plus!)
• Availability: A Tuesday–Saturday schedule (Saturdays are a must)
• Skills: Strong attention to detail and a desire to win in a team environment
• Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

Skills

Required

• Strong attention to detail
• Desire to win in a team environment
• Professional communication
• Consultative selling
• Customer service

Preferred

• CDK experience

Benefits

• In addition to competitive pay, our benefits are designed to support you and your family…
• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles
• $5,000.00 - $7,500.00 Commission/month
• Position Type