Customer Service Representative at Frandsen Bank & Trust in New Ulm, MN
- Company: Frandsen Bank & Trust
- Location: New Ulm, MN
- Posted: Sep 24, 2026
- Type: Full-time
- Salary: $16.50-$19.50
Overview
Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Customer Service Representative (CSR) to work at our New Ulm office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, an…
Job description
- Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Customer Service Representative (CSR) to work at our New Ulm office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a CSR must meet customer expectations of receiving friendly, accurate, and efficient service.
Responsibilities
- Provide superior customer service by being professionally helpful, curious, and courageous
- Process customer transactions accurately and proficiently
- Maintain exceptional cash handling skills and accurate balancing
- Consistently make customer introductions to banking partners to grow relationships
- Diligently examine all transactions to prevent losses and deter fraudulent activity
Requirements
- High school diploma or equivalent
- Cash handling experience preferred
- Strong verbal and written communication skills
- Attention to detail
- Proficiency in computers
Skills
Required
- Attention to detail
- Proficiency in computers
Preferred
- Cash handling experience
Benefits
- We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.
- $16.50-$19.50
About Frandsen Bank & Trust
Frandsen Bank & Trust is a growing, financially strong, family-owned community bank across nearly 40 communities in Minnesota, North Dakota, South Dakota, and Wisconsin. We provide full-service banking, treasury management, investment, and trust solutions. Since day one, our mission has centered on making decisions locally, empowering employees, and supporting our communities. This commitment to relationship-based service has earned us recognition as Best in Banks by our customers. Leadership recognizes our people are the reason we succeed. That’s why developing and rewarding our employees is a longstanding part of our guiding principles, called the Frandsen Way. The impact is clear: Employees ranked Frandsen Bank & Trust a Top Workplace on the independent Star Tribune survey for nine consecutive years, and we currently hold the #2 spot in the large company category. At Frandsen, you can expect stability and meaningful career opportunities across all our departments. Our collaborative culture means employees support one another and make it easy to get things done. Whether you’re experienced in banking or exploring a new career path, there’s a place for you. Join our team and build a career rooted in service, growth, and local impact.