Director, Business Banking Relationship Manager, New Haven, CT at Santander in CT New Haven

Job description

• Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
• If you are interested in exploring the possibilities We Want to Talk to You!

Responsibilities

• The Director, Business Banking Relationship play a vital role in Santander banking experience by acquiring, retaining and expanding banking relationships of both the business and consumer clients. Maintains an in- depth knowledge of products and services as well as knowledge of competitors and competitive products.
• Develops, advises, manages and retains client relationships.
• Business development of new commercial client relationships.
• Develop internal relationships in order to provide comprehensive financial solutions to clients from all areas of the bank.
• Advises clients on financial solutions and strategies.
• Be aware of banking industry and industry specific trends.
• Handle customer service issues by conducting research, taking ownership and following up with on a daily basis as necessary until conclusion.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bachelor's Degree or equivalent work experience: Business, Finance, Economics, or equivalent field. - Required.
• 12+ Years Business Banking Relationship Manager role and/or related Business lending experience. - Required.
• Engage in community relationships and activities for business development.
• In-depth knowledge of banks, credit and deposit products.
• Ability to understand and interpret financial statements and cash flow analysis.
• Superior analytical, consulting and negotiating skills.
• Recognizes cross-sell and revenue generating opportunities.
• Ability to manage existing portfolio.
• Excellent communication, presentation and reasoning skills.
• Knowledge of related state and federal banking compliance regulations, and other Bank operational policies.
• Ability to coach and mentor other team members.
• No Certifications listed for this job.
• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Experience in Microsoft Office products.

Skills

Required

• Ability to manage existing portfolio

Preferred

• Experience in Microsoft Office products

Benefits

• Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
• The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
• $180,000.00 USD