Customer Service Rep(1448) - 716 E Broadway at Dominos in Louisville, KY, United States
- Company: Dominos
- Location: Louisville, KY, United States
- Posted: Sep 24, 2026
- Type: Full-time
Overview
Domino's Pizza is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 716 E Broadway location in Louisville, United States. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have an exceptional experience wi…
Job description
- Domino's Pizza is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 716 E Broadway location in Louisville, United States. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have an exceptional experience with every interaction.
Responsibilities
- Greet customers warmly and take accurate food orders in-store, over the phone, and through digital platforms
- Process payments and handle cash transactions with precision
- Prepare and package orders for pickup or delivery
- Maintain a clean and organized work environment
- Collaborate with kitchen staff to ensure timely order fulfillment
- Address customer inquiries, concerns, and special requests promptly and professionally
- Assist in inventory management and restocking supplies
- Support marketing initiatives and promote special offers to customers
- Adapt to peak hours and varying workloads with a positive attitude
- Contribute to a team-oriented atmosphere and support colleagues as needed
Requirements
- High school diploma or equivalent
- Excellent interpersonal and communication skills
- Strong customer service orientation with a friendly and approachable demeanor
- Ability to work in a fast-paced, dynamic environment
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Basic math skills and ability to handle cash transactions accurately
- Proficiency in multitasking and prioritizing tasks effectively
- Physical ability to stand for extended periods, lift up to 25 pounds, and move around the store
- Attention to detail and commitment to maintaining high-quality standards
- Ability to work both independently and as part of a team
- Willingness to learn and grow within the organization
- Resilience and ability to work under pressure during busy periods
- Basic computer skills for operating point-of-sale systems
- Ability to adapt to varying in-store temperatures and conditions
- Food handling certification is a plus, but not required (training will be provided)
Skills
Preferred
- Food handling certification