Customer Service Rep(04359) - 1100 Armory Drive at Dominos in Franklin, VA, United States
- Company: Dominos
- Location: Franklin, VA, United States
- Posted: Sep 24, 2026
- Type: Full-time
Overview
Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu. Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
Responsibilities
- Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
- Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
Requirements
- The following is considered minimum expectations in performance while working for Domino’s Pizza:
- Being in perfect image according to standard
- All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
- No one is allowed to clear pizzas before it is ready to place in the oven
- Drivers must have $1 in coin change on every delivery
- Drivers must say “Let me get your change” on every order NO EXCEPTION
- No one is allowed to carry more than $20 while on the clock including personal money
- No one is allowed to have a pocket knife or any weapon while working
- Driver vehicles are to be neat and clean and in positive image while working
- Drivers are not to be routed early or checked in early from delivery
- Pizza makers must wash hands prior to making products
- Only proper procedure for products is allowed
- Every driver must have done Safe Delivery CBT
- Every order is to be repeated for accuracy and name and address confirmed
Skills
Required
- Customer service
- Polite and courteous communication
- Knowledge of menu
- Cash handling
- Safe delivery practices
- Attention to detail
- Following procedures