Customer Service Rep(02931) - 1900 North Belt East at Dominos in Belleville, IL, United States

Job description

• Join our dynamic team at Domino's Pizza in Belleville, United States, as a Customer Service Representative! We're looking for friendly, customer-focused individuals to deliver exceptional service and support our busy restaurant operations.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth restaurant operations
• Assist with various tasks as needed, including cleaning and restocking supplies
• Handle multiple responsibilities simultaneously in a fast-paced setting
• Lift and move items weighing up to 25 lbs. as required

Requirements

• Excellent customer service skills with a friendly and empathetic demeanor
• Strong communication abilities, both verbal and written
• Proficiency in multitasking and working efficiently under pressure
• Basic math skills for accurate cash handling and order processing
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Flexibility to work weekends, holidays, and various shifts as needed
• Ability to follow directions and adhere to company policies and procedures
• Strong attention to detail to ensure order accuracy and customer satisfaction
• Team player mentality with a willingness to support colleagues
• Previous customer service experience is preferred but not required
• High school diploma or equivalent (preferred)

Skills

Preferred

• Previous customer service experience