Solution Architect (Risk & Security) at TEKsystems in US

Job description

• Before applying for a TGS role, internal employees must discuss their interest with their current manager.
• Please share this direct link with your manager so they can submit their approval. Your application cannot move forward until the form is completed.
• The Solution Architect position is a leadership position in the organization that is responsible for managing multiple sales opportunities and account teams/programs.
• The Solution Architect provides sales and solution assurance of services for clients through a range of internal and external functions in the following areas: Solution, Account Interaction, Service Design Development and Practice pipeline responsibilities.
• The SA I is expected to have the experience and background to perform all the duties described below for engagements that are focused on solution management within the defined subject matter area, resource identification and allocations, contract attributes and costing, customer interaction, and other key aspects of solution-based managed services.
• These engagements will typically be a solution for a North America customer or at the customer location, usually North American based. They are expected to have adequate level skills required for complex deliverable-based, fully outsourced, or extremely large-scale engagements or programs and contribute input to a larger cross-functional solution.

Responsibilities

• • Gain a clear understanding of customers’ business requirements and their technical requirements.
• • Understand, develop, and mature the solution design by collaborating with customers and stakeholders to manage their expectations and resolve sales, stakeholder, and delivery issues in a timely manner.
• • Facilitate internal communication and assembly of a delivery team for new engagements to include practice support, delivery (regional and/or practice), and account team members.
• • Consolidate solution status and proposed costing information across the project stakeholders.
• • Ensure sales/solution escalation procedures are addressed and communicated to client, consultants, and managers.
• • Implement knowledge management strategy and communicate process and procedures for knowledge transfer from sales/solutions to delivery.
• • Perform sales/solutions risk and opportunity issue management and facilitate issue resolution with proper notification to all affected parties.
• • Identify and coordinate the solution change control process. Practice & Product Line Management
• • Perform periodic practice pipeline and opportunity analysis, product line review, and solution “health checks” with practice and delivery resources.
• • Examine customer reference-ability and establish on-going relationships with the customer and account team members.
• • Refine practice pipeline and product line attributes based upon metrics and analysis as well as overall fit within the marketplace and technological changes.
• • Support the development and execution of an Account Strategy in collaboration with internal stakeholders. Management
• • Understand and manage customer requirements (solution and environmental factors) to ensure contract understanding and acceptance for deliverables, cost, contract type, timeline, risk and assumptions, and customer satisfaction.
• • Ensure solution methodology is understood by team from opportunity assessment to project closeout, sales to delivery knowledge transfer.
• • Financial and contractual responsibility for engagement profitability.
• • Maintain awareness for additional business opportunities and support pursuit of future business through quality results and escalation to internal stakeholders when additional business opportunities may present themselves.
• • Ensure Sales and Solutions management methodology is followed on all client opportunities.
• • Mentor, manage and develop product/project team members.
• Team size varies from 3 team members up to 8-10 team members. • Conduct annual reviews and provide feedback throughout the year on employee performance where required. • Ensure Human Resources policies and procedures are communicated and executed according to internal and consultant HR policies.
• Solution Development
• • Gain a clear understanding of customers’ business requirements and their technical requirements.
• • Understand, develop, and mature the solution design by collaborating with customers and stakeholders to manage their expectations and resolve sales, stakeholder, and delivery issues in a timely manner.
• • Facilitate internal communication and assembly of a delivery team for new engagements to include practice support, delivery (regional and/or practice), and account team members.
• • Consolidate solution status and proposed costing information across the project stakeholders.
• • Ensure sales/solution escalation procedures are addressed and communicated to client, consultants, and managers. • Implement knowledge management strategy and communicate process and procedures for knowledge transfer from sales/solutions to delivery.
• • Perform sales/solutions risk and opportunity issue management and facilitate issue resolution with proper notification to all affected parties.
• • Identify and coordinate the solution change control process. Practice & Product Line Management
• • Perform periodic practice pipeline and opportunity analysis, product line review, and solution “health checks” with practice and delivery resources.
• • Examine customer reference-ability and establish on-going relationships with the customer and account team members.
• • Refine practice pipeline and product line attributes based upon metrics and analysis as well as overall fit within the marketplace and technological changes.
• • Support the development and execution of an Account Strategy in collaboration with internal stakeholders. Management Responsibilities
• • Understand and manage customer requirements (solution and environmental factors) to ensure contract understanding and acceptance for deliverables, cost, contract type, timeline, risk and assumptions, and customer satisfaction.
• • Ensure solution methodology is understood by team from opportunity assessment to project closeout, sales to delivery knowledge transfer.
• • Financial and contractual responsibility for engagement profitability.
• • Maintain awareness for additional business opportunities and support pursuit of future business through quality results and escalation to internal stakeholders when additional business opportunities may present themselves.
• • Ensure Sales and Solutions management methodology is followed on all client opportunities.
• • Mentor, manage and develop product/project team members.
• Team size varies from 3 team members up to 8-10 team members.
• • Conduct annual reviews and provide feedback throughout the year on employee performance where required.
• • Ensure Human Resources policies and procedures are communicated and executed according to internal and consultant HR policies.

Requirements

• Subject matter expert developing organizational capability for audit, compliance and risk governance
• Experience in IT and business adherence to existing compliance programs
• Experience in executing an audit management control framework inclusive of data governance and compliance process
• Provide support and integration between the IT organization and audit
• Negotiate the specificity of the audit issues with Internal Audit, which influence a final audit report rating
• Experience in writing and the development of Management Action Plans.
• Experience with HIPAA, HITRUST, CRISC and any notable accreditation in AI Governance
• Experience in CMMC, CISA, DISA, IL5, IL6, STIG, NIST, COBIT, ISO and FEDRAMP environments
• Project planning for all compliance issues, including external, internal and regulatory audits
• Understand Security Control Frameworks (NIST / ISO / COBIT and compliance programming including Security Operations. This is building from the ground up and must have that experience & POA&M.
• Security and compliance regarding Cloud providers (general, no specific vendor)
• Experience working in areas of secure systems design and analysis in support of both Network and Secure Operations
• Experience in security procedures, processes, and tools Intermediary for internal auditors, IT Risk and Business and Disaster Recovery teams, Applications Development Team, and the Database Administrator Teams.
• Intermediary for internal auditors, IT Risk and Business and Disaster Recovery teams, Applications Development Team, and the Database Administrator Teams.
• Experience in DoD RMF/FedRAMP plans identified in NIST 800-171 / NIST SP 800-53, and the development, testing, and implementation of these plans and how they comply with DoD Risk Management Framework (RMF) and FedRAMP certification goals.
• Ability to document Standard Operating Procedures and procedures clearly and concisely.
• Experience working in areas of secure systems design and analysis in support of both Network and Secure Operations
• • Bachelor’s Degree or equivalent, relevant experience
• • 15+ years’ experience in information technology and/or professional services, with emphasis on subject matter expertise.
• • Experience in delivering projects/programs, delivering and administrating client professional services agreements including the change management process.
• • Frequent interactions with external customers at the Director level or above; normal level of interactions is the CXO level; established consulting and interpersonal skills with 15+ years’ experience
• • 15+ years in IT service management/project management delivering projects/programs and daily delivery/consulting oversight within a professional services environment or equivalent, relevant experience in managing resources in appropriate environment.
• • Strong conceptual and analytical skills, which demonstrate out of the box problem solving
• • Proven ability to appropriately prioritize and plan complex work in a rapidly changing environment
• • Team player with experience leading and collaborating cross-teams to deliver successful solutions
• • Excellent oral and written communication skills (English language).
• • Superior people and personnel management skills.
• Ability to articulate an understanding of various Information Technology platforms
• Partner with Cybersecurity Operations and Architecture teams to create and sustain compliance measures
• Quality & timely deliverables, including methodologies to stakeholders ensuring progress, outcomes, and expectations
• Experience in security procedures, processes, and tools
• Intermediary for internal auditors, IT Risk and Business and Disaster Recovery teams, Applications Development Team, and the Database Administrator Teams.
• Project Manager / internal process review of audit and security non-compliant items, leading security-related audits and internal review projects.
• Review artifacts and conduct infrastructure assessment to support DoD, RMF and Fed Ramp certification
• AI Governance certification
• Certifications: CISSP CISM CISA

Skills

Preferred

• AI Governance certification
• Certifications: CISSP CISM CISA

Benefits

• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
• https://www.teksystems.com/en/careers/benefits
• US Salary range: $125,000-$190,000 Potential bonus up to: $30,000
• Compensation will be determined based on a variety of factors which may include, but are not limited to, education, experience, skills, and geographic location. As an internal Allegis Employee exploring roles within TEKsystems Global Services, hiring eligibility and maintaining existing ancillary benefits are subject to change with transfer from one role to another. Please reach out to Talent Mobility for specific questions: TGS_Talent_Ops@teksystems.com .