Inside Sales/Customer Service Representative at Jensen Infrastructure in Corporate - Reno, NV 89521

Job description

• Description

Responsibilities

• The Inside Sales/Customer Service Representative is a key position at Jensen Infrastructure. You will work in an exciting and diverse environment and meet interesting people. Your primary customers are contractors, engineers, and project managers. You’re on the phone, taking orders and building relationships with many local customers.
• Reporting to the Sales Manager, you’ll primarily work with the Sales team, Dispatch, and Engineering team.
• Answering inbound phone calls from customers looking for product quotes, purchases, or other inquiries.
• Assisting with all walk-in customers and sales calls.
• Producing quotations using the Enterprise Resources Planning Software (ERP).
• Coordinating order processing with Project Managers, Customer Service Representatives and Outside Sales team.
• Assisting Outside Sales Representatives and Customer Service Representatives with post-sale customer support, submittal information and order entry.

Requirements

• You’re enthusiastic and motivated in a fast-paced environment. You like working with a diverse customer pool. You are incredible at multi-tasking. You have customer service and a construction background. You’ve worked with an ERP system and understand the fundamentals. You don’t take shortcuts. You’re safety conscious not just for yourself, but for your team.
• We’re open to individuals who aren’t just looking for their next job, they’re looking to build a career. You want an opportunity to showcase your skill set with a solid company who will invest in you. In our culture – everyone matters.

Skills

Required

• Customer service
• Construction background
• ERP system experience
• Multi-tasking
• Enthusiastic and motivated
• Safety conscious