Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - Family Medicine - Hamilton Mill - Fulltime Days at NGHS in Dacula, GA

Job description

• Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
• About the Role:
• Performs duties that include reception, maintaining clinical and financial records, front office inventory requirements, and medical records.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
• Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
• Schedules appointments for patient referrals as requested by Physicians.
• Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.
• Advises patients when referral numbers are needed and how patients can obtain a referral. Provides patients with needed information regarding their referral.
• Opens and distributes mail to appropriate personnel daily.
• Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
• Ensures daily audit journals are balanced. Enters charges accurately.
• Forward all monthly reports to the Central Business Office in a timely manner.
• Prepares daily deposits per center procedure.
• Updates patient information with pertinent information as needed, Arranges payment agreements as indicated.
• Maintains inventory of front office supplies as required.

Requirements

• Educational Requirements: High School Diploma or GED
• Other:
• Knowledge of and proficient use of EMR (Electronic Medical Record) system
• Preferred Experience: Customer Service or Physician's Office experience preferred.
• Other:

Skills

Preferred

• Customer Service
• Physician's Office experience