Account Manager, South China at ejnh in Guangdong, China

Job description

• The role will work with other experienced professionals globally to actively drive growth and awareness of company’s products. They will be responsible, along with others in team, for implementing a strategic business plan and delivering to commercial targets within the region. They will support driving growth through established and new customers in China South region. A critical aspect of this role is to proactively co-sell and co-develop opportunities alongside our distribution partners, rather than simply managing them as channel intermediaries. They are supported by the Customer Service, Technical Support and Applications teams.

Responsibilities

• Gathering potential key account information and identifying and closing new opportunities within hospitals, clinical laboratories, and diagnostic centres
• Contributing to planning to disrupt the existing NGS market
• Understanding of budget cycles, procurement processes, and the decision-making process in designated key accounts
• Delivering to the agreed commercial targets for MinION, GridION and PromethION systems
• Collaborate closely and co-sell with channel partners and distributors — joining them on hospital visits, co-developing clinical account strategies, and providing technical and commercial backing to drive mutual success in the clinical space
• Adhering to standard methodologies for tracking, recording and detailing relevant commercial intelligence from all customer interactions
• Handling weekly sales prospective information and reporting and updating the regional team
• Maintain accurate pipeline forecasting, opportunity tracking, and commercial reporting
• Build and sustain close co-selling partnerships with dealers and distributors — acting as their go-to resource for Oxford Nanopore’s clinical technology portfolio, while jointly developing and executing territory account plans to expand clinical market coverageEstablish and Drive dealer/distributor relationships to expand the commercial reach within assigned territories
• Provide product updates to customers, prospective customers and partners
• Manage weekly sales prospective information and report/update to the Sales Management
• Gather potential key account information and identify and close new opportunities within Territory
• Understanding of budget cycles and clinical procurement/decision-making processesfunding cycles and decision-making process in Territory
• Delivering to the agreed commercial targets for MinION, GridION, P2 and PromethION systems
• Adhere to best practices for tracking, recording and documenting relevant commercial intelligence from all customer interactions
• Ensuring CRM opportunity database is routinely reviewed and up to date and forecasting is accurate and up to date
• Any other duties as might be required within the remit and responsibilities of the post.

Requirements

• MSc degree (preferably in the Life Sciences)
• Proven track record as a commercial professional
• Proven experience in selling into clinical environments or complex hospital systems
• Experience of working under pressure with minimum supervision in a highly matrixed sales and service environment
• Experience working with CRM to track sales activity
• Proven track record as a commercial professional
• Proven experience in selling into clinical environments or complex hospital systems
• Experience of working under pressure with minimum supervision in a highly matrixed sales and service environment
• Experience working with CRM to track sales activity
• Knowledge of the clinical life sciences / molecular diagnostics landscapeKnowledge of the Life Sciences and clinical Markets
• Local knowledge of Chinese best business practices
• Strong communications skills, Chinese and English – written and verbal
• Good business sense and the ability to work to budgets
• Good organisational and time management skills
• Confidence and tact (particularly when dealing with senior clinicians)
• Positive, can-do attitude
• Team orientated approach to learning
• Post graduate study in related scientific field
• Experience working with Clinical Pathology/Diagnostic departments highly preferred
• Experience within corporate/commercial markets highly preferred
• Proven experience selling complex products/services utilising a ‘consultative sales’ approach
• Strong presentation and negotiation skills
• Sound judgement and self-sufficient working style
• Ability to navigate complex multi-stakeholder clinical environments

Skills

Required

• Positive, can-do attitude
• Team orientated approach to learning