Operations Team Lead at MillerKnoll in OH - Batavia

Job description

• At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings.
• Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
• As an Operations Team Lead, you’ll assist in leading and coordinating the day-to-day activities for the assigned shift, including that all resources are assigned in a manner to meet or exceed safety, quality, customer service, and cost objectives.

Responsibilities

• Back up the Operations Supervisor in their absence.
• Ensure team members, including temporary employees, understand job instructions, safety requirements, and quality guidelines.
• Identify, document, and develop solution(s) to workflow problems and issues.
• Lead and coordinate all teams and/or activities for the shift to ensure safety, quality, customer expectations, and cost objectives are met.
• Provide the Operations Supervisor with feedback on team member performance.
• Report on customer service, employee safety, equipment, or facility issues to the appropriate personnel.
• Review daily team assignments to ensure that each team is staffed appropriately.
• Update and maintain the schedule to meet customer demand/expectation and/or any information tracking for reports and spreadsheets.
• Perform additional responsibilities as requested to achieve business objectives.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Education/Experience
• Experience using Warehouse Management Systems (WMS) to support daily operations, reporting, and workflow execution.
• Prior Team Lead or Acting Supervisor experience in a warehouse or distribution environment.
• Working knowledge of inbound, outbound, picking, packing, shipping, and receiving operations.
• Experience reading, understanding, and applying SOPs, work instructions, and process documentation.
• Experience operating or overseeing the operation of material handling equipment, including forklifts, pallet jacks, RF scanners, and conveyor systems.
• Experience leading shift handoffs and daily start up meetings.
• Strong verbal and written communication skills, with the ability to communicate effectively with team members and leadership.
• Skills and Abilities
• The ability to thrive in a very fast-paced environment.
• The ability to fulfill the responsibilities of a physically demanding position – constant lifting.
• The ability to consistently lift up to 50 - 75lbs.
• The ability to team-lift up to 250 lbs. occasionally
• Strong communication skills.
• Flexible availability for overtime work.

Skills

Required

• Flexible availability for overtime work