Receptionist - Temporary Assignment at Goodwill Columbus in 605 S Front St, Columbus, OH 43206, USA

Job description

• Oversees visitor interactions, phone communications, office organization, and administrative tasks, ensuring a safe, welcoming, clean, and efficient environment.

Responsibilities

• Answer and direct incoming phone calls to the appropriate individuals or departments. Provide accurate information to walk-in, phone, and email inquiries about the company's products, services, and operations.
• Control access to the building; Greet and receive visitors, determine the nature of business, and direct visitors to the appropriate person or destination.
• Collect, sort, and distribute incoming mail.
• Provide administrative support, such as data entry, filing, reserving meeting space, and preparing documents as required.
• Manage office supplies inventory and place orders when needed, ensuring smooth office operations.

Requirements

• Education & Experience An equivalent combination of education and experience will be considered.
• High school diploma or GED preferred.
• One (1) year of receptionist, customer service, administrative support, or related experience preferred.
• Experience answering multi-line phone systems, greeting visitors, and providing administrative support preferred.
• Proficiency with Microsoft Office applications (Outlook, Word, and Excel) and standard office equipment preferred.
• Experience working in a nonprofit, human services, workforce development, or community-based environment is a plus.
• Must have a positive, friendly demeanor for interacting with visitors and guests.
• Clear verbal communication skills and ability to give and follow written and oral instructions.
• Knowledge of Microsoft Office programs (Word, Excel, Outlook), basic office equipment/machines and corporate phone systems.
• Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
• Ability to work independently and make responsible decisions.
• Ability to use good judgment and think quickly and rationally in difficult or stressful situations.

Skills

Required

• Positive, friendly demeanor
• Clear verbal communication
• Ability to give and follow instructions
• Organizational and prioritization skills
• Ability to work independently
• Good judgment and quick thinking
• Microsoft Office (Outlook, Word, Excel)
• Standard office equipment
• Corporate phone systems