Front Desk Guide, Overnight at Starwood Hotels in 1 Hotel Seattle

Job description

• Grow with us...
• Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
• The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand’s best self.
• We’re current searching for a warm, welcoming, articulate Front Desk Guide, Overnight to ensure that every guest’s experience is relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we’d love to chat.

Responsibilities

• Ensure that every guest’s experience is relaxing and effortless—at arrival and departure and all through the stay.

Requirements

• Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience.
• Ability to speak a secondary language is a plus.
• Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented.
• Is flexible and willing to meet the demands of a 24-hour operation.

Skills

Required

• Experience in guest or customer service
• Team player
• Hard worker
• Multi-tasker
• Detail oriented

Preferred

• Ability to speak a secondary language

Benefits

• $25.21 per hour