Sales Associate - Worcester at Morgan Memorial Goodwill Industries in 25 Park Ave, Worcester, MA 01605, USA

Job description

• Posted Wednesday, September 23, 2026 at 4:00 AM
• Morgan Memorial Goodwill Industries' mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. Not charity, but a chance.
• This position is responsible for providing high-quality service to customers through efficient sales and effective merchandising in a pleasant and clean retail environment.

Responsibilities

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Processes customer sales quickly and accurately on the cash register.
• Processes cash transactions and customer checks, charges and store credits, and accurately balances register drawer.
• Provides customer service by knowing inventory, sale information, store policies and procedures, and other related information.
• Keeps merchandise neat and organized by appropriately distributing stock and pulling stock when necessary.
• Assesses merchandise and makes pricing recommendations to the Store Manager or Assistant Store Manager.
• Maintains an orderly store appearance by vacuuming, sweeping, dusting, washing mirrors, doors and windows, and keeping register area clean.
• Ensures loss prevention by monitoring dressing rooms and observing customers.
• Answers the store telephone.
• May perform other duties as assigned.

Requirements

• High School graduate/GED or equivalent work experience preferred
• Previous retail experience preferred.
• Must be able to speak and understand English.
• Ability to work with a diverse staff, customer base, and individuals with disabilities is essential.
• Ability to determine when to direct a problem situation to a supervisor required.
• Satisfactory results of all required background checks.

Skills

Required

• Cash register operation
• Cash handling
• Customer service
• Inventory knowledge
• Merchandising
• Loss prevention
• Telephone etiquette
• English proficiency

Preferred

• Retail experience