Operations Associate at KITH in London, UK

Job description

• Location: Regent Street (London)
• Status: Full-Time
• Compensation: £14.42/hr
• The Kith Operations Associate is responsible for the flow of merchandise from the central point of delivery to the retail sales floor. The Operations Associate works on a team lead by the Operations Management team. They are a part of the backbone that keeps the retail store operating at an operationally efficient and effective capacity. They are the gatekeepers of the back house, product organization and upkeep.

Responsibilities

• Partner with Store Leadership to execute tasks that streamline the product cycle.
• Follow Standard Operating Procedures to ensure product is readily available for clients.
• Ensure assigned tasks are completed in an efficient and accurate manner.
• Provide a friendly and welcoming environment to both our external and internal clients.
• Consistently work with the sales-floor team to ensure customers are receiving product in a timely manner.
• Assist in Operations Management in maintaining a clean and safe workspace.
• Executing any necessary assigned tasks before or after regular store operating hours.
• Ensure adherence to all company policy and procedures.
• Promote and maintain an environment that is sharply focused on consistently delivering exceptional, positive, in-store customer service.
• Display expert product knowledge of product, company history, company policies and store/company strategies
• Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.
• Participate and assist in Physical Inventories as required by the business.
• Assist Merchandising team during visual initiatives as required by the business.

Requirements

• Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays.
• Availability to consistently work weekends, special projects, drops/releases or as the business’ needs require.
• 1-2 years working in a retail operations position
• 1+ years in a retail/apparel environment is a plus
• Basic computer skills
• Efficient time management skills
• Ability to multi-task and manage multiple projects at once
• Efficient communication with customers, peers, or Direct-Reports
• Ability to meet the physical requirements of the job
• Ability to lift and move 25lbs.
• Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools.
• Ability to stand and walk for prolonged periods of time.

Skills

Required

• Basic computer skills
• Efficient time management skills
• Ability to lift and move 25lbs.