Business Development Specialist (Chains) at Parts Town in Addison, Illinois; Plattsburgh, New York; Fort Wayne, Indiana

Job description

• Position at Parts Town
• Business Development Specialist
• See What We’re All About
• The Business Development Specialist (internally known as PARTnership Builder) is responsible for finding, developing, and maintaining relationships with Restaurant Chain Customers. Being a sales guru, you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize the Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing, and providing outstanding customer service and follow-up.

Responsibilities

• Place a high volume of outbound calls (40+) to new and existing customers.
• Identify, cultivate, and build new customer partnerships with Chain Customers by understanding their problems/needs and utilizing the Parts Town value proposition and solutions to solve them.
• Build in-depth knowledge of food service and HVAC industry trends and customer needs.
• Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers nationwide.
• Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting.
• Conduct research on accounts to develop an understanding of their business and where Parts Town can be a solution to their parts needs.
• Partner with Customer Experience team members to develop and grow customer relationships.
• Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).

Requirements

• You have 1-3 years of experience in an inside sales business development, customer development or account management role.
• You have experience using Excel & Microsoft Office
• You are passionate about building something new and solving problems.
• You enjoy meeting new people and have the drive to build long-standing partnerships
• You describe yourself as proactive and organized – taking initiative and following through are a must.
• You are resilient – you see rejection as an exciting challenge.
• You have fantastic communication skills & you’re proficient in English (verbal and written).

Skills

Required

• Proactive and organized
• Resilient
• Fantastic communication skills

Benefits

• Parts Town Pride – check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Hybrid Work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.
• At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $55,094.88– $74,352.58 annually ($26.48 – 35.74 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities