Office Nurse, Tully Family Medicine, Heywood Medical Group at Heywood Healthcare in US-MA-Athol

Job description

• You Matter Here!
• Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!

Responsibilities

• Organizational Expectations
• The following behavioral attributes are required: achievement motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking.
• Conducts interactions with everyone in a friendly, courteous and respectful manner.
• Goes out of his/her way to offer assistance to others. If he/she cannot offer assistance, then finds someone who can.
• Advocates to ensure privacy and confidentiality while helping others to maintain awareness.
• Maintains a clean and safe practice and hospital.
• Responds appropriately and immediately in emergency situations.
• Maintains a safe and healthy environment for patients, visitors, and/or staff to provide the highest level of physical comfort, and minimize risk and injury.
• Ensures compliance with regulations to maintain accreditation and licensure.
• Complies with the Heywood Healthcare Attendance and Tardiness Policy.
• Completed all Heywood Healthcare and Department Specific Mandatory requirements in the prior calendar year.
• Reports Incidents in a timely and effective manner.
• All employees with direct patient contact are responsible for actively engaging in the practice of, monitoring and enforcing compliance to hand hygiene.
• Clinical duties include: patient care, telephone triage, patient education, obtaining and recording patient health information including vitals and injections.
• Communicate normal and abnormal lab results with patients and communicate clinical plan and significance
• Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner
• Queues orders and prescriptions as directed and according to practice procedure
• Utilizes MassPat/Prescription Monitoring program as directed and according to practice procedure
• Competently manages provider controlled substance registry program as directed and according to practice procedure
• Prepare forms and educational materials as directed by Provider to be communicated to and/or mailed to patients
• Provide mentoring to other clinical staff (such as Medical Assistants)
• Performs Phlebotomy services and administers vaccines
• Performs basic office laboratory procedures such as urinalysis, urine culture, hematocrit, sed rate, mono spot, pregnancy tests, throat cultures and related procedures
• Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG’s. Documents intake assessment. Assists physician and others in clinical procedures as required or directed
• Manage State Vaccine program under the direction of the Nurse Manager.
• Obtains necessary prior- authorizations for ordered medications, procedures and diagnostic studies as required or directed
• Maintains records, reports, logs and other statistical information as required or directed.
• Instruments and equipment are prepared and sterilized according to procedure to support infection control.
• Processes Medical Records incoming and outgoing according to practice guidelines and regulations
• Maintains assigned office and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items.
• Performs a variety of clerical functions to support office such as answering telephone, scheduling in office appointments, taking messages accurately and routing appropriately,and related duties as required or directed
• Complies with established departmental policies, procedures, and objectives
• Complies with all health and safety regulations and requirements
• Attends variety of meetings, conferences, training and seminars as required or directed.
• Demonstrates use of quality improvement in daily operations
• Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
• Provide coverage when needed at other locations within Heywood Medical Group.
• This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.

Requirements

• Job Requirements
• Current Massachusetts RN or LPN License required.
• Current BLS certification required
• Excellent written and verbal communication skills required.
• Excellent customer service skills required.
• Ability to prioritize tasks in a busy environment
• General comfort level with computers/technology and ability to learn programs as needed.
• Knowledge of Electronic Medical Records Preferred and word processing skills required
• Ability to maintain strict compliance with HIPPA regulations is required.
• Must be able to work flexible shifts, some evenings & weekends may be required.
• Reliable transportation in order to travel between locations is also required
• One (1) year experience as an RN or LPN in medical office setting preferred

Skills

Required

• Current Massachusetts RN or LPN License
• Current BLS certification
• Excellent customer service skills
• Word processing skills
• Reliable transportation

Preferred

• Knowledge of Electronic Medical Records

Benefits

• Hours: 40-Hours, Days/Evenings, 8:30am - 5:00pm, Monday-Friday, Shift time flexible depending on department needs
• LPN: $26.66 - $46.37
• We are committed to equitable and transparent compensation practices. The salary range for this position reflects our good-faith estimate of base pay at the time of posting. Final compensation will be determined based on a variety of factors, including relevant experience, skills, qualifications, and internal equity. We regularly review our compensation structures to ensure fairness and consistency across our organization.