Associate Program Manager at Bishop-McCann in Remote (United States)

Job description

• You are a tech-savvy communicator, project manager, and partner who thrives in a fast-paced, sometimes stressful environment. You bring proven expertise in registration and attendee management platforms, a mastery of deadlines, and amazing attention to detail.
• You enjoy building strong client relationships, collaborating with internal teams and vendor partners, and recommending solutions that bring branded experiences to life.

Responsibilities

• Client & Program Management
• Develop and maintain client relationships by building trust and delivering a high level of customer service.
• Oversee and manage all program elements, including site visits, hotel sourcing, room blocks, creative, production, travel, onsite management, vendor partnerships, and staffing.
• Ensure operational processes and procedures are followed and meet or exceed program deadlines.
• Use expertise to craft solutions, assist with, and recommend attendee experience technology on assigned programs.
• Provide ongoing, clear direction and communication to clients and all team members, including vendor partners.
• Budget, Reconciliation & Reporting
• Develop and manage program budgets and meet client budget requirements.
• Maintain cost savings and avoidance data to maximize program value.
• Deliver final reconciliations within client timelines.
• Provide post-program evaluation feedback and thorough trip reports.

Requirements

• Required
• Ability to build and/or manage a program budget.
• Client relationship building and management skills.
• Strong listening, written, verbal, and interpersonal communication skills.
• Collaborative approach to working with internal teams and vendor partners.
• Ability to assess feedback and needs and recommend solutions.
• Mastery of deadlines and ability to thrive in a fast-paced, sometimes stressful environment.
• Amazing attention to detail.
• Willingness to travel 35% or more for site visits and onsite program execution.
• Client focus and relationship building
• Project and budget management
• Communication and collaboration
• Problem-solving and sound judgment
• Attention to detail

Skills

Required

• Amazing attention to detail.

Benefits

• A collaborative, people-first culture that values teamwork and connection.
• Opportunity to play a key role in delivering seamless, high-quality programs and events.
• Fast-paced, dynamic environment with variety across programs and clients.
• Exposure to cross-functional teams and end-to-end program execution.
• A growing organization where your contributions make a direct impact.
• Opportunity to grow your program management expertise and take on increasing responsibility.
• 75,000 - 85,000 USD per year (Remote (United States))