Client Experience Coordinator – Medical Aesthetics at Annie Aesthetic in Princeton, New Jersey
- Company: Annie Aesthetic
- Location: Princeton, New Jersey
- Posted: Sep 23, 2026
- Type: Full-Time
- Salary: $20 – $25/hour + commission opportunities
- Experience: 2+ years
Overview
This role is the first and last touchpoint in the client journey. You will manage front desk operations, coordinate scheduling, support treatment and skincare sales, and help maintain seamless daily clinic flow. The ideal candidate is organized, warm, detail-driven, and comfortable balancing client …
Job description
- This role is the first and last touchpoint in the client journey. You will manage front desk operations, coordinate scheduling, support treatment and skincare sales, and help maintain seamless daily clinic flow.
- The ideal candidate is organized, warm, detail-driven, and comfortable balancing client hospitality with administrative precision.
Responsibilities
- Client Experience
- Greet, check-in, and check-out clients with professionalism and warmth
- Create a welcoming, high-end environment at all times
- Support retail skincare and treatment recommendations at checkout
- Scheduling & Communication
- Support high-volume phone calls, texts, and appointment bookings
- Confirm appointments and manage schedule optimization
- Communicate clearly with clients regarding services, timing, and preparation
- Administrative & Clinical Support
- Maintain accurate client records in EMR system
- Capture before-and-after photos for medical records and marketing use
- Assist with reporting, confirmations, and follow-ups
- Monitor and track inventory
- Maintain a clean, organized, and polished reception and retail space
- Support team workflow to ensure smooth daily operations
Requirements
- 2+ years front desk, administrative, or client coordination experience preferred
- Medical spa, dermatology, hospitality or aesthetics experience strongly preferred
- Excellent verbal and written communication skills
- Strong multitasking and scheduling ability
- Comfortable discussing skincare and services with clients
- Professional, polished, and client-focused demeanor
- Passion for beauty, skincare, and luxury client service
Skills
Required
- Organized
- Warm
- Detail-driven
- Professional
- Polished
- Client-focused
- Passionate about beauty and skincare
- EMR system
- Scheduling software
- Phone systems
- Inventory tracking
Benefits
- $20 – $25/hour + commission opportunities
- Complimentary aesthetic treatments
- Growth opportunities within a fast-growing medical aesthetics practice
- Supportive, collaborative team environment
- $20-$25/hr + Commission
About Annie Aesthetic
Eminence Medical Aesthetics is a high-end, results-driven medical spa known for advanced treatments, natural-looking outcomes, and an elevated client experience. We are seeking a polished, personable Client Experience Coordinator to serve as the face of our practice and help ensure every client interaction reflects our luxury brand standards.