Insurance Sales Account Manager | Clinton, MD (Hybrid Remote) at Morgan Stephens in Clinton, MD

Job description

• A growing State Farm agency in Clinton, Maryland, is seeking a motivated and relationship-driven Insurance Sales Account Manager.
• This is primarily a sales and business-development position for someone who enjoys speaking with people, developing new relationships, following up with prospects, and turning opportunities into new business. Approximately 80% of the position will involve outbound sales and business development, with the remaining time devoted to supporting existing customers.
• The agency is preparing for an aggressive period of growth and is investing in the resources, events, and support needed for a high-performing producer to succeed.
• Success in this position is measured primarily by the amount of insurance premium produced. Outbound activity and call volume are tracked, but the agency values productive, high-quality conversations and results.
• A successful Account Manager will consistently generate new opportunities, follow through with prospects, build lasting customer relationships, and contribute directly to the agency’s growth.

Responsibilities

• Make outbound calls to prospective and existing customers
• Work warm and cold leads to generate new business
• Conduct insurance policy reviews and identify coverage needs
• Prepare quotes and explain available products and coverage options
• Follow up consistently with prospects, quotes, and outstanding opportunities
• Cross-sell appropriate products to existing customers
• Ask for the sale and guide customers through the next steps
• Develop relationships with local businesses, community organizations, and referral partners
• Generate business through networking, referrals, and Centers of Influence
• Participate in community events and agency outreach initiatives
• Assist existing customers with policy questions, vehicle additions, and other service needs
• Maintain accurate records of customer conversations, leads, and sales activity
• Work toward established premium-production goals
• Collaborate with the agency’s customer service team

Requirements

• Strong sales drive and a genuine desire to produce results
• Comfort making outbound calls and initiating conversations
• Ability to develop relationships with customers, business owners, and community leaders
• Excellent verbal and written communication skills
• Strong attention to detail and follow-through
• Ability to think quickly and respond confidently during customer conversations
• A sense of urgency and personal accountability
• Ability to balance customer service with sales and business-development responsibilities
• Competitive, goal-oriented, and self-motivated approach
• Insurance sales or account-management experience is preferred but not required
• An active Property and Casualty license and Life and Health license are strongly preferred.
• Candidates who are not currently licensed may still be considered if they demonstrate strong sales potential and the ability to complete the required licensing process. An unlicensed new hire may initially assist with customer service and other agency responsibilities while working toward licensure.

Skills

Preferred

• Active Property and Casualty license
• Life and Health license

Benefits

• 401(k)
• Paid time off
• Flexible scheduling when appropriate
• Paid training and professional development
• Licensing support
• Opportunities for advancement
• Free food and snacks
• Free agency apparel or uniforms
• Health insurance is not currently offered, although the agency intends to expand its benefits as it continues to grow.
• Starting pay of approximately $20.00 per hour, based on experience and licensing
• Additional commission and performance-based bonus opportunities
• No commission draw
• Opportunities to increase earnings through individual production