Account Manager (Pipeline) at Audacy in USA-NY-New York

Job description

• Job Title: Account Manager
• Department: Sales
• Reporting To: Senior Account Manager
• Employment Type: Full-Time
• Location(s): New York, NY | Los Angeles, CA
• Work Arrangement: Hybrid (3 to 4 days on-site, remaining remote)
• The anticipated starting salary range for individuals expressing interest in this position is $75,000-90,000/yr. Salary to be determined by the education, experience, knowledge, skills, abilities and location of the applicant, as well as internal and external equity.
• Audacy offers employees who are eligible for benefits with a comprehensive benefits package which includes: a health care coordinator, medical, dental, vision, mental health, telemedicine, flexible spending accounts, health savings account, disability, life insurance, critical illness, hospital indemnity, accident insurance, paid time off (sick, flex-time away/vacation days, personal, parental, volunteer), 401(k) retirement plan, legal assistance, life assistance program, identity theft protection, discounted home and auto insurance, and pet insurance.
• Audacy’s Enterprise Team is looking to add to our Account Manager team. The Account Manager role is responsible for quarterbacking the post-sale process once a campaign has been sold, as well as helping strategize what we’re going to market with from a pre-sale perspective. The Account Manager oversees the entire Sales process, from the point of RFP to the final wrap report and must be familiar with each part in the process to ensure we’re going to market with the best service possible. The ideal candidate will possess exceptional client-facing skills, have a thorough understanding of marketing and integrated media channels, and be able to lead large-scale campaigns from start to finish while being the main point of contact for Audacy. You will have a knack for communicating efficiently and effectively under pressure to both internally & externally, and the detail orientation skills to ensure that the client’s needs are met.
• Please note: This is a pipeline posting. We are always on the lookout for exceptional talent to join our dynamic team. While we may not have an immediate opening, we are continuously building a pipeline of talented individuals who are interested in becoming a part of our organization when opportunities arise. By submitting your application, you will become part of our talent pool. When we have a hiring need that matches your profile, we will reach out to you directly to discuss the opportunity. We appreciate your interest in joining our team and look forward to reviewing your application.

Responsibilities

• Quarterback internal strategy calls to ensure we’re providing our best recommendations.
• Lead conversations with internal creative and execution teams to ensure client expectations and deadlines are met.
• Provide “white glove” client service to advertisers through great communication and properly setting expectations.
• Quarterback Internal & External pre-sale/post-sale Kickoff Calls
• Work with Marketing to create in-depth detailed wrap reports, calling out prominent metrics to keep the client satisfied
• Work closely with the Campaign Management team to ensure that we’re delivering well, or optimizing with the goal of delivering in full.
• Manage all post-sale correspondence with the client and creative stakeholders.
• Monitor and convey recording timelines and manage expectations for closed campaigns.
• Present campaign performance reports including delivery, optimizations, insights, and program recommendations including mid-campaign and wrap reports
• Serve as the internal subject matter expert on your client, and track anything that could result in risk
• Work with planning on re-allocations while being cognizant of what the client is and is not interested in.
• Communicate effectively with Podcast Partner Management to manage custom facets of campaigns and ensure we’re keeping to timeline.
• Vet & monitor the podcast vetting portal to ensure we have approvals to run in shows at the point of sale

Requirements

• Minimum 2 years working with a media company, digital agency, or integrated media sales position, preferably in a client-facing capacity.
• Basic understanding of digital advertising strategy and measurement is preferred.
• Problem solver and solution-oriented thinker with great organizational skills.
• Public speaking skills and ability to lead a room
• Skilled at interpreting data to properly position sellback metrics.
• A background working with and leading communication with internal teams
• Ability to thrive in a fast-paced, detail-oriented work environment
• Exceptional communication and writing skills
• Proficient in Microsoft Office Suite

Skills

Required

• Proficient in Microsoft Office Suite