Account Manager at Corpay in GBR Remote - Gift

Job description

• Your role
• What you'll be doing
• What We Need

Responsibilities

• Client Relationship Management
• Acting as the primary liaison for assigned clients, ensuring exceptional service and support.
• Developing a deep understanding of client objectives, challenges, and industry trends to provide tailored solutions.
• Building long-term, trust-based relationships that drive client satisfaction and loyalty.
• Understanding and managing contract expiration and prepare and present SVS solutions in advance to retail relationships.
• Monitoring and managing terms and conditions of client contract including timely resolution of outstanding invoices.
• Performance Analysis & Insights
• Monitoring and analysing client program performance, sales trends, and redemption data.
• Preparing and presenting detailed reports and dashboards during regular client meetings.
• Providing strategic recommendations to optimize gift card program performance.
• Revenue Growth & Upselling
• Identifying opportunities to upsell additional services, features, or distribution channels that enhance client outcomes.
• Collaborating with internal sales and product teams to propose relevant solutions that generate revenue for both clients and the company.
• Developing account growth strategies that expand usage and adoption of gift card programs.
• Operational Support
• Partnering with internal teams (sales, operations, finance, and technology) to ensure smooth execution of client programs.
• Resolving issues promptly while maintaining a proactive approach to client needs.
• Supporting the onboarding of new clients and programs when required.

Requirements

• Experience in account management, client services, or business development, preferably in the gift card, B2B (inc Reward and recognition and employee benefits), or loyalty industry.
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Proven track record of managing and growing client accounts.
• Excellent communication, presentation, and interpersonal skills.
• Ability to balance strategic thinking with day-to-day client support.
• Proficiency with CRM tools, Excel, and data visualisation/reporting platforms.
• Is a self-starter who thrives on collaboration and teamwork.
• Fluent in English required, other languages welcomed but optional.
• Full Driving License
• Client-focused and consultative mindset
• Strong business acumen and negotiation skills
• Data-driven decision-making
• Ability to thrive in a fast-paced and evolving industry
• Collaborative and team-oriented approach

Skills

Required

• Strong analytical skills
• Fluent in English
• Full Driving License
• Client-focused and consultative mindset
• Data-driven decision-making
• Collaborative and team-oriented approach

Preferred

• Other languages welcomed but optional

Benefits

• · A competitive salary and benefit package
• · Company Car
• · Private medical cover via Vitality
• · Access to Gratitudes – our exclusive rewards and discounts platform
• · Life assurance at 4x your annual salary
• · 5% employer pension contribution
• · Full access to LinkedIn Learning for personal and professional development
• Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.