Bank Teller/Customer Service Representative at Performance Bankers, Inc. in Rapid City, SD
- Company: Performance Bankers, Inc.
- Location: Rapid City, SD
- Posted: Sep 23, 2026
- Type: Full-time
Overview
The Bank Teller processes transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be co…
Job description
- The Bank Teller processes transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicating with different types of clients and selling the bank’s products/services.
- Position will be in Rapid City, SD. It is an in-office role.
Responsibilities
- Conduct dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.)
- Assess customer needs and introduce new products and services (credit cards, saving bonds etc.)
- Make sales referrals, suggest alternate channels and cross-sell products and services
- Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
- Comply with regulatory requirements
- Manage risk in every transaction and detect fraudulent transactions to prevent losses
- Resolve customers’ issues and provide relevant information
- Performs other duties as assigned.
Requirements
- High School diploma or greater required.
- Experience handling cash transactions and working with systems
- Strong communication and time management skills
- Customer satisfaction-oriented
- Attention to detail and mathematical skills
- Candidate must pass a pre-employment screening including credit history and criminal record check.
- Candidates should only apply to jobs posted on reputable sources. These include (but are not limited to) our Company Website, Indeed, Glassdoor, LinkedIn, etc.
Skills
Required
- Customer satisfaction-oriented
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation, Sick, and Holiday time
- A competitive 6% 401k match
- And more!
About Performance Bankers, Inc.
We are a family-owned bank committed to providing exceptional service and innovative banking solutions while making a difference in the communities we serve. We take great pride in the relationships we build and the lives we impact. We offer the strength of a big bank combined with local decision-making and hometown involvement, setting our community bank apart from the rest. Our mission Our mission is to support the financial goals of individuals and businesses in the communities we call home by offering every person a better banking experience. Our values Passion: We have an unrelenting drive to be great. Quality service is our #1 priority. Commitment: We do not shy away from accountability. We together as a team and embrace the spirit of service. Leadership: We are competitive leaders in our markets and a go-to source for finance and lending. Community: We’re proud to support each other and our local communities. We win when our customers win. To learn more about us, visit www.firstnationalbanks.bank.