Specialized Operations Associate at Saks Fifth Avenue in SF_0610_PALM BEACH GARDENS FL

Job description

• Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets. .

Responsibilities

• Under the leadership of the Assistant General Manager, Operations, the Specialized Operations Associate is responsible for the daily operations of the General Office and operational functions of the Jewelry Department.
• • General Office
• • Opening the store: safe, controller, registers and distributing reports
• • Maintaining daily functions, including but not limited to; morning cash entry, processing bank deposits, reconciling chargebacks, and counting register and petty cash
• • Resolving customer issues, both internal and external, i.e. researching/payment of bills, tracking/processing customer packages
• • Jewelry Operations
• • Follows Jewelry Standards and Shipping Guidelines
• • Receive, verify, and properly book all jewelry in accordance with Company standards
• • Effectively processes re-tickets, RTV's, Transfers, ASN Shipments and price changes
• • Retrieve and process all merchandise to be returned/transferred to the vendor in accordance with Company standards
• • Ensure case counts are completed, all merchandise is entered into the case count system after receipt, and all discrepancies are reconciled
• • Maintain a repair log, track all repairs sent to the vendor or local shop, and submit repair invoices
• • Receive and verify all merchandise for trunk shows, assist in show set-up/take down and recap results
• • Prepare and submit all special order requests and Statements of Sale when requested
• • Communicate with Corporate Merchants, Account Payable, Inventory Control and vendors as needed
• • Common Internal Audit readiness and adherence to Internal Audit standards, including but not limited to monitoring vault/safe contents to remain up-to-date (audit ready)
• • Assist managers and associates on the selling floor as necessary
• • Process Fulfillment orders
• • Ad hoc responsibilities as needed

Requirements

• • Ability to lift cartons up to 15 lbs, climb ladders, and handle racks and carts of merchandise.
• • Must have strong computer skills, i.e. Google, MS Office, and adapt to changing technology
• • Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision
• • Ability to work a flexible schedule as per business needs & adheres to Dependability standards
• • Demonstrates attention to detail and keeps personal work space organized
• • Ability to apply store policies & procedures to help in decision-making
• • Verbal and written communication skills; handles telephone and face to face interactions effectively and professionally
• • Maintains confidentiality when handling issues
• • Other store initiatives as assigned by management

Skills

Required

• Ability to adapt to changing technology
• Flexible schedule
• Attention to detail
• Organizational skills
• Verbal and written communication skills
• Maintains confidentiality

Benefits

• • Opportunity to work in a innovative environment with a company experiencing transformational growth
• • Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• • An amazing employee discount
• Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
• Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
• Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.