Customer Service Representative at Axelon Services Corporation in Warwick, RI
- Company: Axelon Services Corporation
- Location: Warwick, RI
- Posted: Sep 23, 2026
- Type: Full-time
- Salary: Up to $20 per hour
- Experience: 2+ years
- Visa sponsorship available
Overview
Pay Rate: $20/hr Duration: 11/9/2026 - 5/8/2027 Location: Warwick, RI Support customers with inquiries related to defined benefit annuities or pensions. Provide clear explanations of policy details, payments, and account status.
Job description
- Pay Rate: $20/hr
- Duration: 11/9/2026 - 5/8/2027
- Location: Warwick, RI
Responsibilities
- Support customers with inquiries related to defined benefit annuities or pensions.
- Provide clear explanations of policy details, payments, and account status.
- Complete account maintenance requests, including direct deposit and address changes, beneficiary and death notifications.
- Assist throughout the claims process.
- Explain complex financial information clearly and accurately.
- Multitask across multiple systems during live customer interactions.
- Use AI enhancements to complete job tasks.
- Handle sensitive financial information with professionalism and confidentiality.
- Demonstrate strong reliability through consistent attendance and adherence to schedules.
Requirements
- High school diploma or equivalent.
- Minimum 2 years of customer service or call center experience, preferably in financial services.
- Minimum 1 year of experience with Windows-based operating systems and Microsoft Office Suite.
Skills
Required
- Customer service
- Call center experience
- Windows-based operating systems
- Microsoft Office Suite
- Multitasking
- Use of AI enhancements
- Professionalism and confidentiality
- Reliability and attendance