Medical Office Clerk at International SOS Government Medical Services in San Antonio, TX, United States

Job description

• You'll help keep medical processing workflows organized, accurate, and ready for review across a remote healthcare support program. In this role, you'll support Air Force Accession Center operations serving 65 Military Entrance Processing Stations (MEPS) across the continental United States from a remote work environment.
• You'll coordinate records, gather documentation, support appointment readiness, and help ensure applicant medical information is complete, consistent, and available when needed.

Responsibilities

• Coordinate medical records updates, filing, tracking, and appointment readiness.
• Review applicant records for completeness, accuracy, and consistency within established guidelines.
• Relay general instructions to applicants and direct them to the appropriate MEPS section when needed.
• Obtain documentation requested by healthcare providers, including test results and records not yet filed.
• Use healthcare and military administrative systems to support documentation collection and medical processing.
• Maintain compliance with HIPAA, Privacy Act, and assigned organizational training requirements.
• If you take pride in being the person healthcare teams can count on for accuracy, organization, and follow-through, you’ll find your place here.

Requirements

• High school diploma or equivalent required.
• Minimum of two (2) years' experience in an administrative role, preferably in a military setting, including 6 months out of the past year.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
• Ability to complete HIPAA, Privacy Act, and required organizational compliance education.
• Ability to meet physical requirements including sitting, standing, walking, climbing, bending/stooping, kneeling, twisting, visual acuity, minimal hearing loss, and push/pull/carry minimum 15 lbs.
• Must have a favorably adjudicated National Agency Check with Inquiries (NACI) in the Defense Information System for Security (DISS) and maintain eligibility throughout employment as required by program requirements.
• Medical terminology certification highly preferred.
• Experience working with electronic health records (EHRs), military healthcare systems, or healthcare documentation platforms preferred.

Skills

Required

• Accuracy
• Organization
• Follow-through
• Electronic health records (EHRs)
• Military healthcare systems
• Healthcare documentation platforms

Benefits

• Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws.
• Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.