Customer Service - Digital Sales - Housing - DS - Sales - Surat - Eco Futurz (TCHFL) - CRE at of in Surat, Gujarat, India
- Company: of
- Location: Surat, Gujarat, India
- Posted: Sep 23, 2026
- Type: Full-time
- Experience: 2+ years
Overview
JOB DESCRIPTION · Achieving business targets as laid down by acquiring new client relationships through the multiple Digital journeys. · Proactively understanding customer needs and cross- selling multiple products as per the requirements
Job description
- JOB DESCRIPTION
Responsibilities
- · Achieving business targets as laid down by acquiring new client relationships through the multiple Digital journeys.
- · Proactively understanding customer needs and cross- selling multiple products as per the requirements
- · Should adhere to all policies and guidelines for updating leads as well as closures along with all the best practices that are put in place by the Business team.
- · Execute all activities / campaigns as planned by the respective Digital Sales Manager
- · Displaying customer centricity by executing all customer interface processes within defined timelines.
- Collaboration with various internal / external teams (Contact Center, Internal Business teams, Aggregators) to ensure timely service to all customers seeking a mortgage product
- · Meet & exceed business targets in terms of profitability, optimum product mix and quality of sourcing
- · Should prove to be the one-point contact for all financial needs for his/ her customer
- · Zero error in adherence to policies and systems as specified
- · Quality of files sourced should be as per specified guidelines
- · Forging targeted number of client relationships within the agreed timelines
- · Meet & exceed customer acquisition targets
- · Timely update for all leads shared by Internal / External stakeholders.
- · Meeting sales targets for HL products in the assigned territory
- · Ensuring the customer satisfaction matrix is met for all client relationships
- · Timely MIS reporting to all concerned.
- · Clear the certification examination within specified timelines
Requirements
- · Knowledge about all financial products like Home Loans, Mortgages
- · Knowledge about statutory compliance & local market procedures
- · Knowledge about legal agreement reviews, Data Uploads across SFDC, Ability to crunch large data & present the same for opportunity sizing.
- · Excellent communication and presentation skills – Should be able to talk and convince both internal and external stakeholders & execute actionable’s in a timely manner.
- Masters/Postgraduate: Optional
- ·Desired Experience: Minimum 1- 2 years’ experience in Offline/Online Channel /Home Loan / Affordable Housing Finance sales
- ·
Skills
Required
- Execute actionable’s in a timely manner