Healthcare Security Officer - Katonah, NY - $20.00/hr. at EKAWAN AUTOPART CO in Katonah, NY, United States

Job description

• Join our team as a Security Officer in a professional healthcare environment where safety, customer service, and compassionate communication are top priorities. We are seeking dependable individuals who can provide a welcoming presence while maintaining a safe and secure environment for patients, visitors, and staff.
• This role is ideal for security professionals who are calm under pressure, enjoy interacting with people, and are confident using de-escalation techniques in sensitive situations.

Responsibilities

• Maintain a safe, secure, and professional environment for staff, visitors, and patients.
• Provide exceptional customer service while serving as the first point of contact.
• Conduct routine interior and exterior patrols on foot.
• Respond promptly and professionally to incidents and service requests.
• Utilize Crisis Prevention Intervention (CPI) principles and de-escalation techniques to manage challenging situations.
• Monitor individuals when necessary to promote safety during potential elopement situations while following established procedures.
• Work closely with the onsite Security Operations Center (SOC) and other team members during incidents.
• Complete accurate reports and communicate effectively with supervisors and fellow officers.
• Maintain a professional appearance and positive demeanor at all times.

Requirements

• 1–3 years of prior security experience.
• Valid New York State Security Guard License.
• High School Diploma or GED.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Experience with, or the ability to learn, Crisis Prevention Intervention (CPI) and de-escalation techniques.
• Ability to remain calm and make sound decisions in stressful situations.
• Physically capable of standing and walking for extended periods, including frequent foot patrols.
• Ability to safely monitor and follow individuals during potential elopement situations while maintaining professionalism.
• Reliable, dependable, and able to work independently or as part of a team.
• Previous experience in a healthcare, hospital, behavioral health, or similar customer-focused environment.
• Experience responding to emergencies and documenting incidents.
• Familiarity with access control, incident reporting, and security operations.

Skills

Required

• Customer service
• Interpersonal skills
• Communication
• Calm under pressure
• Professional demeanor
• Reliability
• Teamwork
• Independence
• Crisis Prevention Intervention (CPI)
• De-escalation techniques
• Access control
• Incident reporting

Benefits

• Competitive starting pay of $20.00/hour
• Full-time and part-time opportunities available
• Consistent schedules
• Professional, team-oriented work environment
• Opportunities for growth and advancement within the organization
• Starting at $20.00 per hour