Crane Controller / Automation Process Controller - Nights at OneLineage in Peterborough, United Kingdom

Job description

• Location: Lineage – Peterborough
• Shift Pattern: 4 on 4 off Nights 18:00-06:00
• Salary: Competitive Salary, paid Monthly.
• At Lineage, helping to feed the world is more than a job – it’s a purpose we live every day.
• Lineage is the world’s largest and most innovative provider of temperature-controlled logistics solutions, with more than 20,000 colleagues globally.
• If you open your fridge or freezer, up to 20% of the products you see may have passed through a Lineage facility. We support customers who keep schools, restaurants, and households supplied, working with many of the UK’s leading retailers and food producers.
• We are currently recruiting for a Crane Controller / Automation Process Controller at our fully automated Peterborough depot.
• This role is central to ensuring the smooth and accurate movement of stock within an automated warehouse environment.
• You will be responsible for controlling automated systems and warehouse management systems (WMS), coordinating stock movements, and supporting yard and driver activity. The role is fast-paced and varied, involving regular interaction with drivers, warehouse colleagues, and customers, and requires strong organisational skills, attention to detail, and confident decision-making. No heavy lifting is involved.

Responsibilities

• Operate and monitor automation and WMS systems to ensure timely and accurate stock movements.
• Take an active role in investigating stock queries, discrepancies, and system issues.
• Maintain stock administration, including data input, allocations, and documentation scanning.
• Manage stock control using our WMS for customers.
• Support inbound and outbound stock flow to meet warehouse and customer requirements.
• Monitor system performance and escalate issues where required.
• Liaise with engineering and operational teams to resolve automation or system faults.
• Manage the booking diary and schedule collections and deliveries
• Sign up PODs and liaise with Lineage drivers and external hauliers.
• Control yard activity, including coordination with shunters, drivers, and outside hauliers.
• Issue keys, pads, and prepare run sheets for drivers.
• Handle telephone and email queries, providing a high level of customer service.
• Manage NCRs and communicate discrepancies to customers in a timely manner.
• Provide accurate shift handovers and support site KPIs.
• Undertake ad hoc administrative and operational tasks as required.

Requirements

• Strong organisational, planning, and prioritisation skills.
• Excellent attention to detail and problem-solving ability.
• Good communication skills, both verbal and written.
• Ability to work to deadlines in a fast-paced environment.
• Confidence investigating system failures and stock issues.
• Customer-focused approach with a professional manner.
• Competent IT user, including Microsoft Outlook, Excel, and Word.
• Experience using warehouse management systems (WMS), is desirable but not essential.
• Previous experience in stock control, automation, logistics, or a warehouse environment is advantageous.

Skills

Required

• Microsoft Outlook
• Excel
• Word
• Warehouse management systems (WMS)
• Automation systems

Benefits

• A permanent opportunity with a direct employer; we will not employ you through an agency.
• Opportunity to develop a career within an industry leading global company.
• Free onsite parking.
• Access to a 24/7 Employee Assistance Programme (EAP), offering confidential counselling and professional advice to support emotional well-being.
• Preferential loan and savings options available through exclusive access to a credit union.
• Reference: INDUK
• As a Lineage team member, we aim to provide everything you and your family need to thrive. That’s why we offer competitive rates of pay, paid time off, skills training, and development opportunities to grow a long and fulfilling career with us. This is enhanced by recognition schemes (so that your hard work won’t go unnoticed), plus the chance to make your salary go even further with our cycle-to-work scheme and preferential rates for loans and savings courtesy of a leading credit union.
• Your everyday wellbeing is also important to us, so we will provide you with all the protective equipment you need to be safe and comfortable at work, and you will have access to a free 24/7 employee assistance phone line, which offers confidential counselling and advice. With all of this offered against the backdrop of a fun and social environment in which you will be supported by a team who enjoy helping each other in achieving their goals, we are confident you will excel with us.