Customer Service & Dispatch Coordinator at Guild Garage Group in Raynor Hawaii - Pearl City, HI
- Company: Guild Garage Group
- Location: Raynor Hawaii - Pearl City, HI
- Posted: Sep 23, 2026
- Type: Full-time
- Salary: $21/hour
Overview
Looking for a stable career with a local company that values teamwork, growth, and work-life balance? Raynor Overhead Doors & Gates is seeking a Customer Service & Dispatch Coordinator to help support our field technicians and deliver exceptional service to customers across Oahu.
Job description
- Looking for a stable career with a local company that values teamwork, growth, and work-life balance?
- Raynor Overhead Doors & Gates is seeking a Customer Service & Dispatch Coordinator to help support our field technicians and deliver exceptional service to customers across Oahu.
- This is more than a typical customer service role — you’ll be the communication hub between customers, technicians, and operations, helping keep jobs organized, on schedule, and running smoothly.
- Ideal candidates are dependable, organized, and enjoy helping both customers and teammates succeed.
Responsibilities
- • Coordinate technician schedules and appointments
- • Answer customer calls and provide updates
- • Support dispatching and daily operations
- • Keep service records accurate and organized
- • Help create smooth, positive customer experiences
Requirements
- • Strong communication and organizational skills
- • Ability to multitask and stay calm under pressure
- • Positive attitude and team-first mindset
- • Customer service, scheduling, or dispatch experience preferred
- • Experience in home services is helpful but not required — we’ll train the right person.
- All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
Skills
Required
- Positive attitude and team-first mindset
Preferred
- Customer service experience
- Scheduling experience
- Dispatch experience
- Home services experience
Benefits
- ✔ Consistent weekday schedule — no nights or weekends
- ✔ Full medical, dental, and vision benefits
- ✔ 401(k) with company match
- ✔ Paid holidays & PTO
- ✔ Friendly local team culture
- ✔ Career growth opportunities
- ✔ Hands-on training provided
- *This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.
- $21 - $21 USD