Human Resource Generalist at ServiceSource in Lakewood-CO
- Company: ServiceSource
- Location: Lakewood-CO
- Posted: Sep 23, 2026
- Type: Full-time
- Salary: $67,500
- Experience: 5+ years
Overview
Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.
Job description
- Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.
- Salary/Hourly Rate:$67,500
- *This is an on-site position
Responsibilities
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.
- Employee Relations
- Provide focused employee relations support, including complex issues such as layoffs, terminations, harassment or other forms of discrimination complaints, and employee performance improvement plans (PIPs).
- Brief and discuss all employee relations complaints and investigations with your HR Manager on a timely and ongoing basis and communicate results to affected employees and managers.
- Compliance
- Create Personnel folders with the required compliance documentation.
- Supply all necessary documentation after providing a quality control check to ensure all documents are complete and the date keyed is correct.
- Ensure compliance with corporate policies, standard operating procedures (SOPs), and HR laws.
- Lead routine HR audits and compliance audits.
- HRIS Transactions
- Coordinate the completion of all necessary on-boarding and integration materials and documents for new hires, rehires, transfers, and promotions.
- Review and approve employee letters of offer, transfer, or promotion.
- Send invitations for and track attendance at new hire orientations and prompt 100 percent attendance.
- Collect, review, submit, and file all new hire, rehire, promotion, and transfer paperwork.
- Ensure new work sites and managers are prepared for new hire, including plans for the first day of work.
- Process HRIS requests in Workday.
- Supervision
- Supervise a local Human Resources Coordinator upon successful completion of introductory period. Provide feedback as necessary.
- Act as the site team lead for HR and partner with Rehabilitation team regarding employee matters.
- Recruitment
- Recruit for certain positions including internal and external position postings/advertisements and obtain budget approval for new positions with the corporate office.
- Obtain eligible compensation level/range for positions from Corporate Compensation.
- Assist interviewing candidates; validate all screening steps have been completed, and all results meet the standards for the position.
- Assist hiring managers in making selections, including all transfers and promotions, and extend job offers for positions.
- Conduct site visits to Colorado and Nebraska locations to ensure HR presence as needed.
- Monitors leave usage to see that it conforms to FMLA and leave-related policies.
- Review Pre-Check reports to ensure timely and accurate approval of employees’ timesheets.
- Verify terminations/changes are accurately entered into employees’ profiles.
- Facilitate processing of requests for benefit programs, including tuition reimbursement, leave donations programs and submit them to the Benefits and/or Payroll Department for final approval and processing.
- Coach managers and leaders on the implications of transferring/promoting/demoting employees from one position to another, regarding wages, benefits, performance expectations, timelines, HRIS actions, and any costs that may result from such decisions.
- Conduct exit interviews.
- Proactively reach out to managers regarding corporate needs, work environment concerns and increased employee development.
- Maintain confidential personnel files and benefits records in accordance with the organization’s policies and HR laws. Strong focus on confidentiality, efficiency, and completeness.
- Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws.
- Perform other responsibilities as assigned.
Requirements
- Required: Bachelor’s degree in human resources or related discipline
- Required: Two (2) years Human Resources experience or five (5) years management or leadership experience.
- PHR or SHRM-CP certification or ability to obtain within the first 18 months in the position.
- Knowledge of human resources laws and corresponding compliance requirements.
- Strong computer skills to include proficiency with Microsoft Office software, specifically Word and Excel.
- Ability to learn and become an expert user of HRIS systems.
- Ability to communicate in a confident, clear, and professional manner, verbally and in written communications.
- Possess broad communication skills, from front-line employees to executives.
- Solid knowledge of the principles and practices of human resource administration.
- High level of interpersonal skills to handle sensitive and confidential situations, information, and documentation.
- Ability to build and sustain trusted partnerships with leaders, employees, and business partners.
Skills
Required
- HRIS systems
Benefits
- Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:
- Health coverage for you and your family through Medical, Dental, and Vision plans.
- Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
- A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
- Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
- To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
- A generous paid time-off program in which the benefits increase based on your tenure with the company.