Technical Account Manager (TAM) at SafeBreach in United States
- Company: SafeBreach
- Location: United States
- Posted: Sep 23, 2026
- Type: Full-time
- Salary: $130,000 - $150,000/yr
- Experience: 5+ years
Overview
Are you passionate about solving real-world security challenges and building lasting customer relationships? SafeBreach is seeking a Technical Account Manager to serve as a trusted advisor to our large enterprise customers—driving value, adoption, and growth with our industry-leading exposure valida…
Job description
- Are you passionate about solving real-world security challenges and building lasting customer relationships?
- SafeBreach is seeking a Technical Account Manager to serve as a trusted advisor to our large enterprise customers—driving value, adoption, and growth with our industry-leading exposure validation platform. In this role, you will manage enterprise relationships and deliver technical excellence independently while collaborating with global teams.
Responsibilities
- Lead onboarding and complex implementation projects for commercial and enterprise customers, including installation, training, and technical setup
- Provide expert technical guidance throughout the customer lifecycle, promoting best practices and removing technical blockers
- Manage customer relationships proactively to meet established SLAs through strategic advisories, regular check-ins, and clear communication
- Drive product adoption and expansion by translating usage data into actionable insights and advising on optimization strategies
- Collaborate cross-functionally with Product, Engineering, Sales, and Support teams to advocate for customer needs and resolve technical/business issues
- Use tools like Gainsight to track customer engagement, identify risks early, and ensure a seamless customer experience
- Work independently during APAC business hours while maintaining alignment with global teams
Requirements
- Professional Experience: 5+ years in customer-facing roles such as Technical Account Manager, Support Engineer (Tier 2/3), or Professional Services within cybersecurity or SaaS companies
- Technical Proficiency: Strong experience with MITRE ATT&CK framework and detection engineering principles
- Security Tools: Hands-on expertise with SIEM, EDR, firewalls, threat intelligence platforms, vulnerability management, and penetration testing tools
- Infrastructure Knowledge: Comfortable working across cloud environments (AWS, Azure, GCP) and on-premises systems (Windows, macOS, Linux)
- Offensive Security Concepts: Familiarity with Breach and Attack Simulation (BAS), pentesting, threat hunting, red teaming, Continuous Threat Exposure Management (CTEM), and Adversarial Exposure Validation (AEV)
- Customer Success: Proven track record delivering workshops, supporting enterprise customers, and driving post-sales success and adoption
- Project Management: Skilled at cross-functional collaboration, project ownership, and managing complex technical implementations
- Communication: Clear, confident communicator with the ability to engage both technical teams and executive stakeholders
- Travel & Flexibility: Willingness and ability to travel up to 15% for customer onsite visits, team alignment meetings, or industry events.
- Deep expertise in offensive security methodologies: BAS, pentesting, threat hunting, red teaming, CTEM, or AEV
- Proficiency in Python or other scripting languages to customize and extend SafeBreach capabilities
- Experience working in a startup or rapidly scaling company environment
- Industry certifications such as CISSP, OSCP, CEH, or similar security credentials
Skills
Required
- MITRE ATT&CK framework
- Detection engineering
- SIEM
- EDR
- Firewalls
- Threat intelligence platforms
- Vulnerability management
- Penetration testing tools
- Cloud environments (AWS, Azure, GCP)
- Breach and Attack Simulation (BAS)
- Pentesting
- Threat hunting
Preferred
- Python or other scripting languages
- Offensive security methodologies
- Startup or scaling company experience
Benefits
- Excellent growth opportunities: Make an impact and advance your career
- Fully remote work and flexible PTO
- Highly competitive salary and equity grants
- Health, dental and vision insurance
- Generous Parental leave
- Monthly phone and internet stipend
- Learning & Development stipend
- Competitive employee referral bonus program
About SafeBreach
SafeBreach is on a mission to help organizations have certainty in their security. Long trusted as the global leader in adversarial exposure validation (AEV), SafeBreach empowers organizations to take command of risk by operationalizing the full CTEM lifecycle with the SafeBreach CTEM Platform. Powered by the SafeBreach Helm AI infrastructure layer and grounded in the award-winning SafeBreach Exposure Validation Platform, the SafeBreach CTEM Platform is the first enterprise-grade, closed-loop solution designed to move organizations beyond siloed security activities toward a continuous, intelligence-driven exposure management program. Backed by world-renowned threat researchers and an unrivaled customer success team, SafeBreach provides the capabilities enterprises need to holistically understand threat exposure, make data-driven decisions that reduce risk, and measurably improve cyber resilience—safely and at scale. We are a team of passionate security professionals and innovators. If you’re ready to tackle complex security challenges and make a tangible impact on enterprise defense, we’d love to meet you.