Route Logistics Auditor at Rumpke Waste & Recycling in Broadview Heights, OH

Job description

• Route Auditors are responsible for auditing commercial and residential routes by reviewing routes to ensure efficiency and accurate billing. This position will also look for opportunities for increased services and potential safety hazards. The Route Auditor will recommend improvements in route scheduling, service changes, or other changes to ensure safety, efficiency, and profitability. The hours and physical demand may vary by location.

Responsibilities

• Review designated routes to gather data, including but not limited to travel times, disposal volumes, service and collection times, and accuracy of route sheets to reduce costs, improve revenue, and reduce safety hazards.
• Sequence routes to ensure efficiencies.
• Utilize computerized program to identify overlapping routes and recommend improvements to operating efficiency.
• Ensure accurate customer billing by verifying service provided, equipment serviced, and frequency of service.
• Identify opportunities for increased service needs and/or potential new business in the area.
• Complete route analysis of route logistics, landfill locations, and municipal routes.
• Identify safety hazards associated with the routes and recommend resolution.
• Maintain route files with appropriate maps.
• Recommends container repairs and replacements, as necessary.
• Prepare detailed reports of route audit findings; review all audit data and recommended improvements with General Manager and department managers.
• Provide feedback to Route Managers and Operations Managers for driver productivity.
• Perform duties in a safe manner in compliance with all local, state, and federal regulations and company policies.
• Maintain a professional work atmosphere by performing and communicating in a manner that promotes good relationships with drivers, operations team, customers, clients, co-workers, and management.
• Perform other duties as assigned.

Requirements

• Ability to learn ArcMap GIS and RouteSmart software.
• Proficiency in Microsoft Office and advanced knowledge of Microsoft Excel.
• Computer proficiency in Windows and Microsoft applications, including MS Office, Word, and Excel.
• Must be able to read a map or ability to utilizing map application.
• Must be organized and detail oriented with the ability to multi-task.
• Possess proven analytical/problem solving solutions for the customer and the company.
• Strong organizational skills; detail oriented.
• Must be able to work independently, make decisions, prioritize work, good time management, and resolve problems.
• Ability to identify issues, make decisions, and recommend solutions.
• Additional skills may be required to perform additional task(s) specific to work location, department or line of business.
• Good written and verbal communication skills to communicate effectively and professionally with internal and external customers.
• Education
• General Education Diploma or better.
• High School or better.
• Experience
• Experience working with SAP and/or Route Smart
• Previous Analytical Experience
• Experience in Operations within Waste/Service Industry

Skills

Preferred

• Previous Analytical Experience